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All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 16868 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 26764 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 56725 Views
  • 69 replies
  • 14 Helpful

EE One - misleading discount?

So I just moved to EE Broadband from BT.  Good price and easy enough switch.  The less said about the EE website the better, but hopefully I won't need to use it much if the broadband is as reliable as BT has been - and it's the same network so it sh...

New Customer pricing - Pixel Pro 9 24mths Full Works.jpg New Customer  with EE broadband - Pixel Pro 9 24mths Full Works.jpg

Resolved! Deducted

Why has £262.19 been taken from my bank account by EE?

farnaz1 by Investigator
  • 146 Views
  • 2 replies
  • 2 Helpful

Resolved! Bill

I payed a bill on the 1 October of the amount of 174.00 this was due which I payed why I asking me topay when imade all ready payment to u