All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi Peter can you tell me when my broadband bill is due please
I need to chnage bank details
Can I add spotify premium to my phone bill
So I'm end of contract and wanting to move to the £12 25GB sim-only 24 month contract, but when I look at my "upgrade" options, the only option for the same 25GB service costs £18. This is ridiculous, how can they ask me for £6 more a month for exact...
I cancelled my contracts with EE as I wanted to try another operator with an innovative product. Unfortunately that didn't work and I went back to EE before the contract had ended. The agent (who wasn't very good) reactivated my number and I got a ne...
I have always been charged extra money by EE unknowingly that my child has been purchasing google apps not until I was charged a huge amount of 297 in the month of may 2025. I really need a refund.
I have sent a text to 65075 requesting a pac code as I want to end my contact with ee (reluctantly, but have found something cheaper) and change providers. My contract ends on 6th October. Ee have rung my twice already asking for my reasons to leavi...
Hi, I’m currently on a 2-year SIM-only contract, which is ending soon. I was hoping to switch to a 12-month SIM-only plan, but I can’t find any 12-month options on the EE website.I'm wondering if EE still offer 12-month SIM-only contracts? If so, whe...
Subject: Request for Refund – Final Bill After PAC Cancellation Dear EE Customer Services, I recently cancelled our EE mobile contracts by using PAC codes to transfer our numbers. According to EE’s billing process, I understand that a final bill will...
I've just had a similar call from 020 3409 8017. It sounded like an Indian call centre . They said I would receive a pin for an id reset and then phoned back and asked what the pin was.
