Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59338 Views
  • 69 replies
  • 14 Helpful

No phone and insurance claim

Can anyone help - my phone died saturday morning all of a sudden. I have put in an EE insurance claim online who have responded saying they will call me...... I have no phone...I am trying to find an email address to write to but it's impossible!I li...

Resolved! Bill

I have paid my EE BILL for £38 early and was told that you wouldn't take the money again and you are still trying to take the money again out of my account, why is that? 

Sefg7 by Visitor
  • 65 Views
  • 1 replies
  • 0 Helpful

Resolved! Contract ended

Good morning, the contarct is ended, I want to now know, how much will cost from.january if I'm keeping the number

Avtandili by Investigator
  • 294 Views
  • 8 replies
  • 0 Helpful

Resolved! Can

I would like to cancel my contract. This is a contract I have out for my daughter, she is not making the agreed payments to me for the bill so I would like to candel please, I am no longer in contract 

Resolved! HUGE incontract cost increase

having suffered a double digit increase last year i cant believe EE think its ok to slap another 20% on my contract cost.ive already migrated 3 family handsets away from them - they will now lose the last two as soon as they are out of contractthese ...