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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59247 Views
  • 69 replies
  • 14 Helpful

Resolved! Suspended line but bill paid

My EE line was suspended for non-payment. I paid today, but it is still fully barred. Calls cannot connect. Please remove the bar manually.

Kamal16 by • Visitor
  • 105 Views
  • 1 replies
  • 1 Helpful

Issue with F&F discount

Anyone help me. I'm having issues putting my fnf discount on due to EE One discount as I have a broadband account associated to the ID. How do I get this removed or how do I apply the discount as it does not at checkout let you. Is there anyone out t...

Resolved! EE ruined my morning

Woke up this morning in tears to an EE mobile bill of a whopping £86 day light robbery. Almost called in sick from work from the stress and upset. I hate you EE I will be cancelling today 

sindhup by • Explorer
  • 162 Views
  • 3 replies
  • 1 Helpful

Resolved! Change sim plan while flex pay still in contract

My 24m sim plan contract ended last week, but my device contract still has another year left.Because the device is still in contract i cant see any 'upgrade' or switch options for just the sim plan (which is now out of contract). There is only option...

cb911 by • Visitor
  • 1243 Views
  • 6 replies
  • 2 Helpful
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