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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62392 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill

Hello , I have changed my bill date will this work for this month 

Resolved! cancel Direct Debit

Hello! I have cancelled my Direct Debit through my bank. How can I notify you? I am currently outside the UK.

Lily8473 by • Visitor
  • 265 Views
  • 2 replies
  • 0 Helpful

Resolved! EE Charge to bill

Last month I purchased YouTube Music premium through the Google play store on my Samsung and used the EE Charge to bill feature which says it'll put the charges on phone bill. My problem being I've just got my new phone today this month and the charg...

Resolved! Unexpected charges on bill

Could anyone explain to me how it's possible for my son to run up £170 of Playstation charges on his phone bill (which I pay) when I put a £0 cap on the account so that he couldn't do such things? He is denying doing this and I'm kinda believing him ...

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