Can’t link phone and can’t view my bill

elisabethgoddar · ‎02-05-2026

Is there an email address or web chat I can use to find out why I can’t view my huge new bill?

XRaySpeX · ‎02-05-2026

@elisabethgoddar : EE provide no email contact.

As long as you are on a mobile contract, Live Chat will be found under the Help section of the MyEE app as "Talk to us".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎02-05-2026

@elisabethgoddar : EE provide no email contact.

As long as you are on a mobile contract, Live Chat will be found under the Help section of the MyEE app as "Talk to us".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Nikhithareddy · ‎28-09-2026

I don’t understand what you’re asking but the account was linked to my email please help me

Alex_H · ‎28-09-2026

Hi @Nikhithareddy,

Welcome to the EE Community

Are you having trouble linking up your products to your EE online account or are you having a different issue? Have you followed the instructions on our help page and if so what is happening when you try and link up?

Alex