Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16956 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26805 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 56975 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill

Hi there,I recently got my phone and have paid my initial bill but now it’s asking me to pay a new bill and when i check it, it says it’s due in december, but keeps charging me even though my regular bills don’t come till near the end of the month. 

JibranA by • Visitor
  • 93 Views
  • 2 replies
  • 1 Helpful

Resolved! EX OPENREACH/BT EMPLOYEE

I left openreach 31/03/25 i am still on 50% employee discount, i want to upgrade but am unable to as i keep being told i have to use the portal which i do not have access to.  been told various different things, promised call backs and have got nowhe...

Resolved! Bill

Where can I see my bill and my contact 

Lee370 by • Visitor
  • 62 Views
  • 1 replies
  • 0 Helpful

Resolved! Sim only plans

Someone help a man out. So thinking of paying off my contract and just getting a Sim only plan. Unlimited. I notice on some plans highlighted in yellow saying uncapped speeds included then click on the info for it to say max speed of 10Mbps is that t...

EE no longer making it viable to consider upgrading

Into the final month of my contract and whilst i had been holding out to see if EE would be stocking the new Xperia 1 VII, alas to no avail. So been using freetime to look at alternative phones (i've used sony phones since early 2000s).Last week i go...

Angelus by • Contributor
  • 1470 Views
  • 6 replies
  • 1 Helpful
Most solutions
More
Top Helpful authors
More
Learn about