All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi all I am trying to contact ee thought there online chat. I can’t contact them through the phone .any ideas ?thanks
I login to the web site but cannot access Bill & Payment information and also Plan & Subscription
So here I am again - I have 5 plans (4 phones and a SIM plan) and I am trying to review offers for upgrading the SIM to a phone plan and once again I get this message - this has happened the last 4 times I have tried to upgrade online over 3 years so...
Hello everyone, I just noticed today, that my direct debit bounced (7/5/25), I have paid the payment manually on the app (9/5/25) when I realised, normally I pay it on time, we have a just had a lot going on this week visiting my grandparent in hospi...
I have been charged twice for my broadband on 22 and the 30th April? They are exactly the same amount? I cannot call EE, as seems to be the only option, how do I get in contact via EE or other online ways to get this rectified?@CustomerService Thanks
I have received an email saying I have an over due payment only had my phone for two weeks they are saying for a business account I dont have any business of any kind not even used my mobile yet
Why has my bill been going up, it started at £29.99 now it's over £33.00 and going up again, I may as well of stayed with SKY at this rate, I only have Internet, so why so high.... 郎 Think I might shop around..
Hi, I phoned EE on the 18th of September to cancel my contract early. I was told I would be charged on the 18th of October for my final bill. My direct debit is correct and the bill hasn’t been taken. I can’t see my final bill online. any help?
Hi, I’ve ended my EE contract a few months ago, but it is only now I realised that my Netflix Smart Benefit still works.How do I get rid of this?
