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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 69633 Views
  • 72 replies
  • 15 Helpful

International pass

Hi, been paying for international pass for few years, thinking that im getting so many free minutes and guess what, turns out i was paying full price  on top  of plan for every extra minute, plus plan fee. Customer service don't bother refunding or d...

Art20 by • Investigator
  • 309 Views
  • 10 replies
  • 7 Helpful

Resolved! Contract ending

My contract is ending this month. I pay £67 for phone and 25 GB of data. How much will I be paying after my contract ends and my phone is paid off ?

Resolved! F&F Sim Only - iPhone Full Works

Hi all,I am currently on the iPhone Full Works SIM only deal 50%. I understand the F&F is no longer available on this SIM only package.My current contract ends in October 2026.What happens to my F&F if I keep the plan rolling? Will it remain as I am ...

Resolved! Website won’t let me pay my bill

I have been trying to pay my bill for ages, I am currently abroad and I want data when I am back in England but it is not working. It keeps sending me to a page where there is nothing and it keeps glitching.

EE ruined my credit score

I had an EE phone contract and also a flex pay loan on my mobile phone and I decided to leave the EE phone contract as it was much cheaper on Vodafone. The problem is when I left the EE app crashed and it wouldn’t let me pay my bills. I was trying mo...

Vanndammo by • Investigator
  • 310 Views
  • 12 replies
  • 5 Helpful

Resolved! PAYMENT HELP

I HAVE TOLD EE MY SITUATION. CANT PAY FULL BALANCE BUT EE FAIL TO RELPY ND NOW GOT STEP CHANGE ND CANT PAY DEVICE FULL BALANCE ONLY GET 76 END OF MTH CARERS ALLOWANCE ONLY ND ALL DAY EE RUDE

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