All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I need to download copies of all invoices going back to April 2022. Can somebody please advise how I do this. I’ve tried using the app but it just keeps failing to download and it’s wasting hours of my time.
I did a payment of my bill 37.66 from my bank account online and my money gone out why still its coming overdue?
Hi how do I see my next phone bill
How do I get EE to pay non activation compensation when they accept that it is due when I speak to a guide and then state I am not eligible when I query with another guide why it has not been paid into my account. Is there a statutory means to make...
In connection with the transfer to another bank, Nationwide, I ask you to write off the payment for my number (07*********) using the following details, starting from November 2025, with respect Andrei [Mod edit - details removed. This is a public f...
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
HiI moved to a new flat. I want to update the new address.
Hi,I pay £25.32/month for my EE contract.This gets me use of my mobile router (4GEE Router Model B625-261) which I use to access the internet on my laptop.Also, it includes my mobile phone which is not a smartphonE, its just a "dumbphone", so its not...
I requested and received a list off all my outgoing calls for October, it only show calls that connected. Can I get a list off every number I dialled whether it connected or not?
