All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link. So frustrating. How do I upgrade without having to chat online? I just w...
I’ve got the same issue, been out of contract since 2023 and don’t have any flex agreement in place. Been on to EE and no one has a clue what’s causing this. I’m now left unable to upgrade and the app is useless. EE has passed me from department to d...
hi i pid my bill for my mobile and my bank said it was confirmed, however the ee website isnt showing it paid
Hi I need to speak with someone
Hi, anyone there to help me?
Hi I would like to unbar 3rd party tomorrow but everytime I unbar or bar it keeps saying sorry were unable to remove the third party bar please contact customer service on 150 and this is from 150 but it lest me bar but not unbar is there anyway I ca...
Hey guys, quick question.If i get a phone through EE finance where you can pay an upfront cost and then split the rest anywhere from 3 - 24 month payments, is that adustable? eg: I choose a 24 month payment option, which is for example £25, then on ...
Hi, I bought a sim from ee on the 24th September and i received a message that the contract has started but I didn't received the sim. I went to your office on the 2nd October and they replaced the sim. Now I called you on Tuesday to adjust my direc...
I was told last week I was 879 pound in credit and it was agreed by managers I would be refunded back in the bank o rang today to see where it was and it says pending on the account and he said it hadn’t been refunded and have to wait till it appears...
