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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8141 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18270 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35375 Views
  • 49 replies
  • 11 Helpful

Phone is broken- not the account holder

My phone has broken a few months before the end of the contact. I live far away from the account holder, so it is not possible for them to come with me to the shop to get the phone replaced or repaired. I also cannot get a new phone as it is too earl...

sm2624 by • Visitor
  • 71 Views
  • 1 replies
  • 0 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35375 Views
  • 49 replies
  • 11 Helpful

Removing a Number of my Account when someone dies

Hi,Can someone tell me the easiest way to remove another Mobile number from my Account? I have 2 Mobile Phones on one account. One is for myself, & the other I got for my wife. Unfortunately, she has passed away due to 'Advanced Liver Cancer'. For so...

TM57 by • Visitor
  • 70 Views
  • 2 replies
  • 0 Helpful

Re: Rejoining EE

Just going to bump this.So just wanted to say that I am in a similar position.  I left EE for a better deal with Three UK last year around August.I saw a great deal yesterday and thought I would place an order.  However, order didn;t go through and I...

mzaslam by • Visitor
  • 62 Views
  • 1 replies
  • 1 Helpful
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