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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70351 Views
  • 72 replies
  • 15 Helpful

Resolved! reduce premium rate services limit

im trying to reduce the £240 upper limit allowed for premium calls on my mobile to 0 - why is this proving to be impossible ? numerous calls to sales and technical have no result 

Resolved! Paying but cant find out what im paying for.

Hi, many years ago I had an EE account for my mobile. I later moved to another supplier. My son while at University had an EE account that I was the bill payer for over 3 years.Earlier this year he swopped phones but stayed with EE and he contacted t...

Resolved! Increase to my £66 Full Works Plan

I've just checked my bill and I'm paying £74 for a £66 contract. There's no mention on the bill of any increased charge reason or explanation further down. Is anyone able to shed some light on this?

Appalling start

Within 24 hours I have taken out a contract with EE and cancelled it. Where do we start?I had agreed to a sim only deal with student discount. Supposed to be £21.60 a month. First bill comes through and it’s £86. Over 4 times what it should be. I sta...

Resolved! Direct Debit

Why has my Direct Debit jumped from £15.40 per month to £20 this month ????? 

burns01 by • Visitor
  • 65 Views
  • 1 replies
  • 1 Helpful

Resolved! end of contract

hi my iPad ends the 6th October and i need to know will it just end or do i need to do something for you not o take any more money ?? because there is no live chat or info on my app thanks 

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