Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 64765 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill query, Adding another mobile to My contract

Hi, So i started a new contract about January and pay the two D/debits so I know how much I pay every month. I got the same phone for My Son Last month and the first bill came off yesterday.  I pay £34 every month, and My sons contract is £38pm. I ha...

sstephen by Investigator
  • 262 Views
  • 6 replies
  • 3 Helpful

Sim only bill

Hi. Can anyone help. My sim only seems to have increased rapidly and is not the price of the current sims - I currently pay £30 per month for 25gb that use to be £21 

Kayli3 by Visitor
  • 158 Views
  • 2 replies
  • 0 Helpful

Resolved! Leaving EE

I am leaving EE. To be fair the product worked, however it was overpriced, this may be due to the (scam) scam transfer from BT. What I found impossible to rectify was the problem of not receiving bills or details and my monthly increasing regularly w...

Andycam1 by Explorer
  • 201 Views
  • 1 replies
  • 0 Helpful

Resolved! Payment

If i make a payment towards my june bill, will that payment get taken off the overall amount due?

Emmaj_36 by Investigator
  • 129 Views
  • 1 replies
  • 1 Helpful