All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid how long will it take for my services to work again.
Price quoted till 2026 is not what my bill is now saying
When finish my contract
HiJust switched from sky to EE for both TV and broadband. The doorstep sales man told me if I switch then they would clear my sky account for both and I didn't need to do anything. I then left it and it went 5 days over cooling off period to then re...
How do I find out when my contract ends
I have just bought an new Iphone and want to upgrade my contract. The contract I am on at the moment finished in 2023 but for some reason when I click on sim only I get a message telling me that I am currently not allowed to upgrade. Has anyone an...
My contract expires on the 14th April, I am already set on leaving as my bill is too high and not good enough connection. I received a message today though saying that after the 14th my price will go up even more. Obviously I don't want to continue p...
Every time I click contact us tells me to retry can’t speak to someone online can anyone help?
when i logged into ee it says my account is closed but I still have an account as I am paying monthly.
