All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Good morning, I have left the Uk and I want to stop the contract for my EE sim and go back to prepaid. I am not coming back anytime soon. Please how do I go about it
Anybody else getting unauthorised bills being put on their account? Anybody else having issues trying to get a PAK code off this **bleep** show of a company? Anybody able to get through on chat?
Lost my Debit Card and need to change Direct Debit payments screen to add new card info. The screen allows me to change certain fields to my old card but there seems to be no facility to delete the old card entirely and add my new card details. Help ...
I am not an EE customer and have recently been receiving bill reminders threatening to send debt recovery agents to my property, the letters are for a Mr Liam ****, I have never heard of this person before. How do I stop receiving these letters? ...
I’m currently on a 20gb sim only contract and my data has run out, if I upgrade to an unlimited sim only contract will I get access to the data immediately or will I have to wait until my next billing date?
Hello. How do I change the amount of direct debit taken from my account ? Thank you.
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My airtime plan is up next month but my still have a year on my phone plan.I saw another chat saying people had gone round in circles trying to change to sim only while still paying off the device and in the end found it can not be done. I've been wi...
My husband passed away and I transferred the contract my myself and put his phone on payg. I asked EE for historical invoices from his account as I have to prepare accounts and they say they cannot give them to me under data protection. I'm an execut...
