All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
when my contract finish
Every month, I get a "you haven't paid" letter OR get cut off and every month I'm reconnected immediateky when I prove that I paid on time. I want to find an efficient provider but have to pay over £200 to break my contract... the same contract EE br...
EE have all of sudden cancelled my contracts without any warning as I added a new line called up and was told there are special instructions on the account that I need to go into store with valid id it’s 2026 I don’t have time to visit stores if veri...
Hi can I change the bank account of my direct debit
I would like to change my direct debit details. Please.
I need to share my incredibly frustrating experience with EE Broadband in the hope that it helps others and perhaps gets EE's attention. What should have been a simple account merge has turned into a billing nightmare, and despite multiple calls, no...
I started my contract in February, but I have now permanently moved to another country. I am unable to use my EE service properly abroad and I cannot contact customer support by phone because my calls are not going through.I would like to discuss can...
Can anyone advise why I have been charged for Data Roaming in Greece when it appears to be part of my business plan?
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I have 2 phones on my account so have 4 payments a month in total (2 airtime and 2 device payments).When my husband and I created a joint account, we used Smart Switch error or bank to transfer all of the direct debits over. For some reason not all o...
