All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I had EE broadband installed one month ago and added my mobile. My next bill is supposed to be July 17 and should be 32 pounds. But I have a message from my bank that EE will tomorrow take a charge of 239 pounds from my account. I can find no mention...
I’m currently going through a really upsetting experience with EE, due to my brother having been taken advantage of in Westfields White City. My brother went into the store at White City with the intention ONLY to upgrade his phone. He was apparently...
Yesterday I have upgraded my contract to All Rounder which is £10 cheaper than what I had for the last two years. It seems that not all addons are available with it and I can either go with Netflix or Google One. I had TNT and wanted to keep it but n...
Been trying to access my bills online for over a week now and keep getting the same message. Any help is appreciated
How much is our bill please?
My phone is all unlimited. Why is all the phones suspended when I paid the bill two weeks ago?
My phone got stolen last year, my payment was 20,50 a month n if a never paid on the dot they'd freeze my account till a phoned n paid but a wiz gne fru old emails n cn a bill due fir 88 sheet, kid onybody tell me how please
Hello,could I please get the remaining period of the contracts?on the phone I was told that I need to pay over £400 and it is impossible to have such a long contract.looking forward for your response.thank you
I have a sim only contract for one of my numbers. Is roaming covered within my current data plan or would I need to add this on?
