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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 65871 Views
  • 69 replies
  • 14 Helpful

Text to 2040

I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text thi...

LJP101 by • Visitor
  • 4575 Views
  • 5 replies
  • 4 Helpful

Roaming charges?

Hi my bill was supposed to be 37 or something like this and i have been already told when i was buying the contract that i dont need roaming or any extra charges then u guys have charged me £57 specially when u r on visit and u r pocket is tight.with...

Rameez3 by • Explorer
  • 172 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

Hello, I have recently started a new contract. The only thing I asked for was unlimited data, it’s came to my attention that I have only been giving 50g that is lasting me one week out of the 4. It have been giving miss information and no one seems t...

AprilOB by • Visitor
  • 157 Views
  • 1 replies
  • 0 Helpful
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