All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I’ve lost my phone! I requested a claim on the same day but i don’t know why they’re delaying the claim in the name of review. It’s a very tough time without a phone in this world
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
I need to get through to EE a spend cap was put on my phone without my consent. Even though I have unlimited data, minutes and texts ?? So why. I now have no way of communication other that via WhatsApp or WiFi and can’t contact them. I can’t call 15...
For my phone
Hi everyone,I'm currently in a tough situation and could really use some advice. My phone and contract are being held by the police as evidence in an ongoing investigation. This has left me without a phone and unable to access my mobile services.I'm ...
In late January I upgraded to a IPhone 13 on a no frills contracti thought the phone came free with the contract as it has always donegot a nasty shock when an extra £740 came out of my bank account todaywhat should I do - don’t want this phone
This is my first 'full' bill.
My application got rejected but I have not had a refund for the upfront cost of £30, this company a scam?
