cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lower my monthly data allowance

Shooky
Explorer

I currently have 125GB data allowance, but never use this, so was advised to lower this to make my bills cheaper. However, I can't see how to do this... help!

 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

You can request a change of payment plan by logging into your myEE online account and following the options to "upgrade now", or by contacting EE-CS on 150.

Be aware that you can only reduce your plan if you are outside your minimum-term. When you last re-contracted, you agreed to your monthly payments for at least the duration of your commitment period.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

You can request a change of payment plan by logging into your myEE online account and following the options to "upgrade now", or by contacting EE-CS on 150.

Be aware that you can only reduce your plan if you are outside your minimum-term. When you last re-contracted, you agreed to your monthly payments for at least the duration of your commitment period.

Thank you 😊