01-11-2026 03:20 PM - edited 01-11-2026 03:21 PM
Hardly use the app only if I need to upgrade.
What is Flexpay?
So I can't upgrade normally anymore unless I opt in for this Flexpay? I don't want two seperate contracts and direct debits.
01-11-2026 03:32 PM - edited 01-11-2026 03:50 PM
You seem to know already that it's separate contracts & DDs, a credit agreement for the device itself, usually 3 years, & t'other for the SIM airtime plan, usually 2 years. See How Flex Pay works
If you want a traditional contract with the device & SIM airtime plan bundled together, you will need to call CS to order it.
01-11-2026 03:45 PM
I've never known about 3 year agreements. I've only ever had a 2 year contract and that's it. When I've upgraded in the past I've never come across this flex pay.
01-11-2026 03:50 PM
FlexPay has come into play in the last 2 or so years.
01-11-2026 04:02 PM
Makes sense that I've not heard of it then because my contract is nearly up after 2 years
01-11-2026 06:54 PM
@XRaySpeX wrote:You seem to know already that it's separate contracts & DDs, a credit agreement for the device itself, usually 3 years, & t'other for the SIM airtime plan, usually 2 years.
The device credit agreement isn't "usually 3years", the length is a choice.
