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Mobile Data plan contract

AngieR0
Investigator
Investigator

‎02-11-2026 02:58 PM

Hiya. I only just realised recently that my mobile data plan contract ended back in in 2025. I however cannot upgrade the data plan as I have a phone contract with them. I don't know who to contact about a possible data plan upgrade they said I couldn't do it in store but I'm not sure who to contact. Any advice would help 🙂

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎02-11-2026 03:31 PM

@AngieR0 , if you ring customer service on 150, press option 2 and speak to upgrade or billing, you can then change your mobile data plan, you do not have to wait until your phone contract has ended, that is if you took it out as flex pay, that is.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
AngieR0
Investigator
Investigator
In response to Schockwave

‎02-11-2026 04:01 PM

Thank you I do have a flex payment on my phone. I'll try ring in the morning 🙂