Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59275 Views
  • 69 replies
  • 14 Helpful

Resolved! Mis sold EE contrat

My uncle aged 89, lives on his own, just had his home phone disconnected (BT/Premier) , has no computer (uses his brothers elsewhere). Decided to go to EE on advice to buy a mobile phone. Was sold a contract phone in store and contract broadband ( he...

Resolved! Rolling monthly contract

What happened to monthly SIMs? My contract came to an end in November, I am currently paying the same as before. The EE website only offers new 2 year contracts (which I don't want because EE do not reward loyalty so I may want to move providers at s...

Resolved! My contract coming to end

Hi, my contract is coming to a end early next month, I am looking at upgrading to a Sim only. I would like to know, how it easy is it, as I want to keep my current number, as i am at the checkout for a sim only, and I dont want to lose my number Than...

077john by Explorer
  • 113 Views
  • 3 replies
  • 2 Helpful

Resolved! Complimetary watch data discount

Hello,I had a full works sim only plan where I had a paired watch plan which had 100% discount applied.I have upgraded and I think I will get the phone tomorrow.I have been notified that my plan is changed, my new plan is also full wroks plan.Howeeve...

drzia by Skilled Contributor
  • 128 Views
  • 1 replies
  • 1 Helpful