Contracts & Billing

Resolved! Account restriction

I have been with EE now for year bills paid on time through direct debit but after a year i still can't add on ear buds to my bill,now I can understand if I am behind on my payments evey month that my account is restricted to one bill but sadly that'...

Resolved! Angry

Been with EE for years upgraded 2 phones to reduce my monthly bills was told I had to have new number on one and bill was reduced Been going round in circles for weeks to be told it's lies didn't need to change number and bill not reduced 

Resolved! Failed direct debit

Hi, my direct debit failed and I waited a few days to see if it would try to go out again. It didn’t. So I went into my app and manually paid my bill. About an hour later I received a text from EE 150 to say they would attempt to take the direct debi...

Resolved! Overdue Account

I have been struggling with this problem for a long time. I went to their office, called them Someone used my bank details and purchased some goods from my name. It is showing overdue in my cibil report . I have also complained to the police regardin...

Resolved! Payment Delay

Hello,I am currently having financial difficulities and ive had an email informing me today is my last chace to pay or my service will be restricted.I would appreciiate it ALOT if you could consider giving me until the 25th to pay my bill when i get ...

Resolved! Hate this app 😒 just want normal private

Resolved! Where can I view my bill

Resolved! Change contract

How can i change contract i want unlimited data