Contracts & Billing

Sim

  Does anyone know this? i have got an EE Sim Unlimited Data and i had it since 27th march and it said there i’ll pay £16 for it right 6 months half price and now i’ve got an bill after 3 days and the bill says £65.99? and bare in mind it’s only a SI...

Re: Consumer Price Index (CPI) rate of inflation published in January, plus 3.9%

My regular monthly bill is £200. This month, it went up to £244.00. Given that the January CPI rate was 4% plus, EE add on an additional 3.9%, calculating the two together and my bill should be £216.00. Where they get the extra £28 from is a mystery....

Credit

Please help…I bought a sim on 25th March with 25GB data and it hasn’t worked and says it’s all been used. I’ve not been able to make one call or a text or use any 4g. thankyou.

Watch upgrade - problem

Question. How to log in to EE chat? The option is so hidden you can't find it. Maybe a link? After buying a new watch, EE forgot to charge me for the previous watch and I overpay for its subscription. thanks for the help.

Account credit

until a couple days ago it said that I had 125£ as credit in my account, now that my new bill for 123£ has come it doesn’t show anymore but it says I need to pay the bill? If I had credit will it pay with that credit? How can I check if I have credit...

Transferred from BT mobile to EE mobile

My mobile was transferred last year from BT to EE and to my surprise I appear to be on a 24 month Contract until Sept. 25.Can anyone tell me where I can see a copy of my EE Contract online?(I don't remember signing a Contract!?)

Cancelling contract

Hi,Trying to sort this out for my mum who isn't great with technology.She was on a monthly rolling monthly contract with EE but due to needing a health-based app, needed more GB so signed up for a 12 month 35GB contract with EE without getting me to ...

where do I see my itemised bill all I get is this forum every time I search fir