Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! I need itemised billing on one of my phone lines

Resolved! My DD

I have for the last 4 months set up my direct debit to be taken on the 19th of each month as this is the date I get paid, however it is being attempted on 15th so is sending me into an unarranged overdraft. My broadband slows till I ring yourselves t...

Resolved! Bill

Was told my bill would be £18 every month, don't understand why I'm paying £22 April, £20 may?Was told would be easier, if next month's is high again I'll leave the company, I've n̈

Resolved! How mu h do i have to pay for upgrade

Resolved! Paying bills

Every time I try to pay my phone bill I always get some form of error, either via the phone app or the website. I've missed 2 months where I haven't been able to pay because when I try to, I get an error and it's just slips my mind to try again at a ...