end of contract

semiilou92
Contributor
Contributor

hi my iPad ends the 6th October and i need to know will it just end or do i need to do something for you not o take any more money ?? because there is no live chat or info on my app thanks 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

If you wish to cancel it, you need to call CS & give 30 days notice. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.

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chistery
EE Community Star
EE Community Star

Hi @semiilou92 

May be worth clarifying what you actually have taken out? Did you take a data plan, or a device on 0% finance for example?