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Increase to my £66 Full Works Plan

lloydalxndr
Visitor

I've just checked my bill and I'm paying £74 for a £66 contract. There's no mention on the bill of any increased charge reason or explanation further down. Is anyone able to shed some light on this?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @lloydalxndr 

Does your bill provide a breakdown.

You'll need to speak to EE CS on 150 about this issue. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Ali_A
EE Community Support Team

Hi @lloydalxndr 

Welcome to the community! 

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bill which will show the breakdown of the charges. 

When did you start your plan? 
The cost increase may be due to the About annual price changes | Billing and Payments Help


Ali