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Changing direct debit for different numbers

Holly12396
Visitor

I have 2 different numbers for my account and 1 direct debit account set up. I need a different direct debit account for the 2 different numbers.

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Holly12396 : You can't while they are on the same EE a/c. All mobile contracts under same a/c are charged on a single combined bill collected by a single DD.

To separate them you would to effect a change of ownership. The current owner of the contract wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be responsible for paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.

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