All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
HiChecking my bank statement I realised I have been charged for my broadband twice by EE and BT since August 2022!The operator on the phone was very helpful and sorted out a refund for me. However she said they can only go back and check from July 20...
My sims suspended and I can’t pay my payments off [Mod edit: moved into own thread & added title]
I have tried so many way to talk to someone about my bill not good on phone so trying to message nobody interested just give u a phone number do t they understand when I say not good on phone worse company I have been with at least with the rest you ...
Hi, I have an EE Pay As You Go SIM that hasn’t been used for a long time.I believe the number has been disconnected or suspended because I can’t make calls or send texts.I’ve bought a top-up voucher, but I’m unable to redeem it because I can’t text 1...
I got a 2yr contract for a new phone. I have paid more than £70 per month for the phone and data during this duration. This should have ended November, yet I am still being charged at the same rate. I have had several issues with EE during my time us...
good evening. I would like to change my card details. because the previous one is no longer good. for some reason it won't let me pay with it anymore, and I don't want to have problems on the billing date
My airtime contract is cancelled but I’m told I can’t set up a direct debit or standing order I have to phone each month to make a payment? I have a sort code and account number to why can’t I ?
Hi,I have been in store and have contacted you via 150. I am only being offered flex pay options to upgrade my contract now I am due. I do NOT want flex pay and I want a standard 24 month contract. I also have a perk discount and I have been told the...
Hi I wanted to cancel my sim which I have with me
