Contracts & Billing

Resolved! pac code

I want my pac code [Mod edit: add title]

Resolved! Paid my bill in full.

I have my paid my contract off in full but it still says the direct debit will be taken in full on the 28th, what do I need to do?

Resolved! Charged after end of contract

You steal from people ! Same with EE !  [Mod edit - title added]

Resolved! I want to know how much time is left on my contract

Resolved! Unable to pay via credit card and asking for home address

My contract is ending this month, and I would like to switch to a SIM-only protected plan with a 1-month rolling contract. However, when I try to proceed, I am asked to provide a home address for SIM delivery and details for Direct Debit. I would pre...

Resolved! EE Broadband, Accepted for Phone on a Call, not accepted for a MacBook online

With my EE Broadband I was told I had two pre-accepted slots,So whilst on the call I was Accepted for a new Phone which I have.I rang up later after some discussion and wanted to use the other slot to get a MacBook, they told me they cant add a macbo...

Resolved! I have cancelled my direct debits

I have cancelled my direct debits, and need to inform you of a new account for them to be paid from. Where and how do I do this? Emails seem to be 'no reply'. [Mod edit: add title]

Resolved! Re: My billing

I don't know why I'm paying £76.99 a month for my Broadband, hubby usually deals with everything but now has Vaslicure Dementia, I haven't a clue how to sort it all out to lower our bill ;o(  I'm 77yrs old & don't even know if Im on the right erea to...

Resolved! I need to know when my contract ends.

I need to know when my contract ends.

Resolved! Question about contract length

Hi - I have a question for the EE contract team.I recently renewed my EE mobile contract and noticed that the to and from dates are as follows:Start : x Mar 2026End : x Mar 2028(I used x as I don't wanted to keep precise information out)However I bel...