All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I went to Europe over Christmas and tried to buy a £25 voucher for roaming I could not buy it so I rang 150 and spoke to hel desk They could not do it either and told me it was because I had 2 phones on same account( mine and my wife's) I gave up on ...
Hi I ordered a phone last night and the payment came out of my bank but I had no confirmation email or anything and the money didn’t go straight back in so I don’t even understand if it’s gone through or not can someone help
cant find an edit address form on desktop, found it on mobile but the form submits then errors and doesn't update my address. HELP.
How do i change the account that my direct debit comes out of. The box is greyed out?
My tracking number doesn't work and I paid upfront £300 for the device but I haven't received any messages saying if it has gone through or when it's expected to be delivered so I'm starting to worry. Someone please advise me what to do because my t...
IV been paying for devices that I don't use an had for over two years how do I cancel them? How is it I can add more devices but can't take them off
Can anyone shed some light on this please?I have a new contract phone, less than a week old. Why is my next bill over £900??? My plan includes monthly repayments for my new phone.I am also very confused why it's showing I have 3 phone numbers aswell?...
So i just bought EE 5g smart broadband at my new home and while i was purchasing it online from EE website it was clear to me that i needed to pay a one-off £100 payment as well as monthly £45 on my broadband as monthly bill. Now, I’ve received my fi...
