All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I have a few payments on my bill, no idea how to cancel them please? Hate talking to people, thought i could do it via the app but no luck?
Hi, I have a question about my bill. My £17 SIM-only upgrade was cancelled, but EE still took £53.49 from my bank account. I was told I would only be charged for the services I had used. Will I receive a refund or a final bill with a credit for the u...
Hi thereMy daughter is away for a month in Spain and I was thinking of upgrading her monthly Sim only contract to one that included 50GB mobile data. Is this safe to do, or does she need to be in the UK?Thanks
Could I have help with my bill payment date, I need to change it because due to a family death I have fallen behind a bit
Hi, ive been looking threw the web site not the app (don’t use the app) and cant find the Tech Add-on part stating when my currant Tech Add-on runs out. i got a Nvidia 4060 Duel and have been paying since 2024's black Friday at £18 PCM and i know its...
I went in the shop and bought a phone and the lady that served me put the phone on a double price my bill just come and instead of paying 44 monthly she is charging me 88 what is this
Hello. I need help with my new order.I already have an EE mobile number: 0790--388, which I have been using for a long time.I ordered a new iPhone 17 Pro Max, but I think a new mobile number (075--1263) has been created by mistake.I do not want a new...
hello all, My husband is buying a new SIM (to replace my old SIM) which has an offer on it at the moment. It is pay monthly on a 24 month contract. My existing contract runs for a few weeks. It is a new number.If he signs up to a new contract, when d...
Hi I am out of the country and am struggling to pay my bill manually after missing direct debit (poor time management) I cant seem to text or call support. My ee app cant generate bill and its always been buggy ever since I switched from a pay as you...
