Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

I need to pay my ee bill . How much is it

Resolved! Turn off SMS bill notifications

Hi - is it possible to turn off the text messages that arrive saying that my bill is ready to view or that payment will be taken? They're simply annoying and unnecessary so would be great to turn them off!

Resolved! End of contract

Just wondering what happens to discounts at the end of the minimum contract period , Do I continue paying the same as I am now with the discount or will I have to renegotiate the discount ?Ta, Del.

Resolved! Phone Upgrade

Hi, my phone contract has run out and im looking to upgrade. But I have no issues with my current device and would like to switch to a sim only deal. Would this keep my current phone number? Would i need a new sim or can I just keep going as I am? Th...

Resolved! Re: Temporary disable device or account

Hiis this still possible and when you contact EE to lift the bar is this instant? Thanks

Resolved! Insurance

Wanting to add insurance to my device how do I do this

Resolved! Mobile EE. Add a device

Hi. I have EE for my mobile phone. I’m told by EE I can link my devices. I also use an IPad. Would it cost me extra to link my IPAD to my EE account? I hope I have chosen the correct forum for my question. Many thanks for your help.

Resolved! Question about changing plans and inclusive extras

Hi all,I wonder if somebody can answer my question.If you are currently pay for the Unlimited Full Works for iPhone which gives you Apple One, and you upgrade your phone and this time you opt for a cheaper plan that only gives you Apple Music, how do...

Mobile upgrade

Hi there, I last upgraded my phone contract in August 2024 and share an account with my dad who is the bill payer, I am looking to see if/what I can upgrade to (if I remember correctly my contract included upgrade anytime) but I can't view upgrade pr...

Resolved! Installment

I buy iPhone 16 pro max in Feb 2024 and I paid first installment on Feb 2024 total instalment was 24 and now on Jan 2026 I paid my 24th installment but ee show me next due payment on feb 2026 my all installment was done on this month why i will pay ...

Contracts & Billing

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