Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 64854 Views
  • 69 replies
  • 14 Helpful

Resolved! Re: Cancellation on 14th day.

I tried to cancel this on saturday but as i was answering each question by txt msg, i got a question that kept saying "could not load file" due to ee not having any openung times at wknd, i  couldnt continue with the cancellation. I ended up in hospi...

Resolved! Upgrade and payments

I am currently paying for just a sim (paid off the phone) but want to upgrade back to a phone and sim deal I pay on the 1st of each month. The upgrade requires 30£ up front and then it’s 77£ monthly for the contract. Would the first payment of 77£ co...

Resolved! Bill High

Hi why my bill high like £12 on top this month and have  5 days maintenance on my area I am use 5 days less then normal thanks

Beyhan by Investigator
  • 194 Views
  • 1 replies
  • 1 Helpful