Return my phone because na trap in the contract

[pis]

I made a contract with EE about changes to my broadband an my mobile SIM and bought a Samsung galaxy S26  1 Tera. All for a one contract over the contract made on march/ 13/26. But all became a trap. I take the Galaxy S26 and give to the EE shop where I'm client and make everything . I'm wanting to know what the decision of EE . They promised 72 hours answer. It happened was 11/09/26. My contract was made on 03/09/26.   I returned the phone on 11/09/26. I called EE and made all  proceeds in on line.  My name Neuza *****

[Mod edit - removed surname and address. Please do not post personal details in the community] 

[Chris_B]

@pis  this is a public forum not customer support no one here knows what you are on about.   

 You say you took the phone to a store, why ?   you need to go back to that store