All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
So I have been with EE/Orange for 20 years, in that time have never missed a payment and I have 3 lines on the account (myself and my children) I’ve been trying since Friday to do my annual upgrade but the system wouldn’t process any orders for me, ...
HiMy daughter has 4 bills on her phone account, each for £39.99 that EE say were paid to Sony. However my daughter did not make these payments and EE advised me to talk to Sony. However Sony won't talk to us unless we have an account, which we don't,...
looking to upgrade my contract
I can’t fored to pay the fall amount so I wanna do a payment plan
I have a friend in Queensland who is now resident in a care home their. He has a landline facility in his room. This means I can contact him using my UK mobile phone. what costs does this incur. I have unlimited calls and Texts with my EE FACILITY, B...
I cancelled my landline and broadband contract with EE some five months ago. Despite numerous telephone conversations with EE since then assuring me that they will cancel the contract they persist in charging me every month. I have cancelled the dire...
I need to change my biling date
I want to see my bills and specifically my final bill but it always shows as cannot load and a problem from your side, I need to acquire the bills even if by email
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
I would like to upgrade my handset but keep my plan. When I go through the upgrade options on the website I have to choose a new plan. Ideally I would like to just upgrade the handset, my existing phone is paid off but my old plan suits me better tha...
