All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I informed EE to collect the complete balance of my phone by direct debit but this was not done. Only my monthly payment was deducted. How do I handle this as I am out of the country?
himy app says sim has been cancelledhow can i contact ee
How can I download my bill please? I’ve been searching for days now
Hi i need to speak to someone urgently at ee about my bill but has to b by txt as have problems with hubby [Mod edit: Added descriptive title for clarity. Please use clear, descriptive titles for future posts. Thanks!]
My contract on iPhone 15pro ended in September - should my charges reduce if I don't want to upgrade?I don't use the phone much, mainly for data.Currently have an all-rounder, but I don't need extra things like early upgrade, etc.Anyone know what the...
Hi please could i pay my bill friday?
So I took out a new contract and the woman who sold it said it’s easy to transfer a number from another ee account to mine, they gave us a new contract with a sim, however because I cancelled my Apple Watch last month they said it won’t drop off till...
Hello!Does anyone in the community know how there would be a random credit card set up on my EE broadband account?!I tried to set up direct debit a while back and got the dreaded "you owe £XXX" email after it obviously wasn't actioned/never went thro...
I have a business contract with EE. I am paying monthly. Ive tried creating and linking the mobile to an account so i can view balance, payments etc so i dont miss them but everytime i try and link it asks for code i put it in etc then it says We’re ...
On 3 November, I entered into a mobile contract with EE for an iPhone 17 Pro 256GB. During the sales call, I was clearly told my monthly charge would be £62.40.The written contract I received showed £78. I immediately contacted EE to question this an...
