Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Re: I want to cancel my contract

I have phoned and emailed you several times to cancel my contract which ends on the 25th March

Resolved! Bill

I am looking to see if I can extend my bill until 28th of March?

Resolved! I want to cancel my contract

I want to cancel my contract it is to much money I cant afford i am worried I want to cancel my contract please [Mod edit: add title]

Resolved! Incorrect billing after broadband upgrade - being charge old price

Hi,I’m hoping someone can help me clarify and fix a billing issue following my broadband update.I upgraded my broadband contract on 7th January. The advisor who handled my upgrade told me I would receive a significant loyalty discount because I have ...

Resolved! Have I fallen for an OTP scam?

Today I rang 150 to enquire about the spend cap. I was advised by the male operator to increase it from nothing to £10. The operator said he could do it from his end.He sent me a SMS with a pin and asked me for the number. I gave him the number.I rec...