Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! I need bill for this number

Hii I need ******** this bill Mod edit: [Please don't post personal information on the community].

Resolved! Credit On Account

I Just Left EE And Waiting For My Final Bill After Leaveing Network If My Account Is In Credit Will This Be Deducted Of My Final Bill ?

Why on earth is EE working with Likewize?

I replaced my 1 year old pixel 7 256 gb (from EE, excellent condition) with the new px8 pro in October.I will usually gumtree or ebay my used devices however I saw advertisement for the likewize trade-in on EE website and I was like "hm, I don't real...

Resolved! Phone bill

So I have two phone charges from paying with my phone number on the Apple Store. I am getting a refund for Apple but my bill is due next week so what happens to the extra £25 I pay on my phone bill? Will I get that £25 back from EE?

Resolved! Getting back old phone number

Hi,friend of mine really need to get back her phone number. The situation is quite complex - her now abusive ex-husband canceled the contract and as she was in need of the phone number (and EE shop could not easily help), she got a new number, but w...

Text to 2040

I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text thi...