All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I recently had some health issues, and time off work which I had to take to recover, the first half of the year has been terrible for me. I had payment plans sent up for me to help pay what I owe on my bill, however not working and lack of income has...
I think that this question has been asked before, but I can't find a suitable answer. I am trying to add a new payment card, but the authentication site is being blocked by EE. Please see image below. I have tried all the tricks of swapping computers...
So on the 13th I received my first bill for EE saying payment will be taken via direct debit on the 21st. yesterday (on the 21st) I checked my EE account as it says it has been paid and I also contacted EE and they confirmed it has been paid successf...
I would like to update my bank details
What are my options
I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not lis...
Not sure if I'm being daft...A few years ago I took out a contract for a new phone and sim plan. The phone was on a 3 year deal, with the sim deal being a 2 year offer. The Sim deal has now come to an end, with around 9 months remaining on the phone....
Yesterday I received a new phone (Fold8) with a new SIM card, which I immediately inserted. I registered it to my account and waited, waited, waited. I reset the phone every now and then, but nothing. Only my old S23 Ultra still works. I don't know w...
i joined EE on sunday the 2nd, while i was inside EE shop the worker said i wouldn’t pay anything this month however just got a message saying my bill is in 6 days is there anyway to change this?
