All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
So because EE's 36monthly repayments were giving errors earlier in December i have £200 in refunds waiting (they were debited from my account on the 13th and 16th December). This was because I had given £100 as an upfront payment. But becasue of the ...
After countless hours on the phone including 6 hours yesterday, trying to sort a miss sold contract, and activate my new Sim, I was cut off. I can’t make phone calls. I have had no further contact from EE.. I have emailed 3 people at EE including t...
Hello everyoneI moved to another country, and I'm unable to pay my final bill by direct debit, since there's no money left and I don't have an information on my uk account to send money in it , I can't change direct debit information before paying m...
We have just come to the end of our contract 24 months and started looking for a new one only to find that EE have started this complicated rip off 2 part contract, 24 month data package with varying Mbps speeds and 36 month phone contract with an o...
I am unable to download bills on website and the app. I have seen that many people are having the same issue and the solution that EE give is to reach out to customer services? Given that you can only call them can anyone confirm if there is an actua...
My plan is now ended today. I have the essential sim 125gb at £23 a month. This plan includes125gb DataUnlimited msgs and textsWith 5GAdd ons1. Full roaming2. Wifi coverage boost3. Roam in the EU4. £10 off monthly so I'd assume it'd be £33I think thi...
I have had trouble with EE since day 1 when they messed up my migration from BT (many years trouble-free) to EE.Without going into the lengthy back-story I have now terminated EE broadband services two months early, and wish to pay my final bill manu...
Good afternoon wonder if anyone can help I have paid my mobile phone bill but it is saying I still owe it and says payment never went through but it has come out of my account and can see the transaction any ideas how to fix this can’t seem to get th...
EE have set up a broadband account in my relative's name at their former address. They are no longer a customer of EE. Have they infringed any consumer rights and/ore even aided identity fraud? also, neither shop assistants nor telephone helpline see...
