Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! No track od Chromebook bill

Maybe one of you can help me out. Does anyone know where I can find the payment for my Chromebook in the app? I can see my phone bill and my broadband bill, but I got a Chromebook last month and, for the life of me, I can't find where its payments ar...

Traveling data

Resolved! How long to restore service after paying bill

Resolved! Upgrading SIM only

Hi, My contract is ending and I'd like to change my SIM only plan but I have my daughter's SIM only contract also on my account, she is already out of contract now. Do I just upgrade mine and hers will remain the same or can I change her SIM only pla...

Resolved! Moving to Sim only

Hi. I am looking to upgrade and looked at going sim only. If i go to Sim only, can i continue to have Apple Music as an extra? i see the extras are on the higher tariff sim cards (such as full works sim card) but cant see Apple for the android versi...