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I want to view my bill I have no EE app on my phone - I use a laptop

HerringtonJ1105
Visitor
 
1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Welcome to the EE Community, @fmh22 😊

There isn't a dedicated EE app for Windows 11 or any other desktop operating system, it's purely on iOS and Android. 

You can still log in to check your account details via a desktop browser though, just head over to myaccount.ee.co.uk

Peter

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@HerringtonJ1105  Can you not download the app ?  You can login to your EE online account HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
fmh22
Explorer

Is there a Windows 11 app? I cannot find one

Peter_W
EE Community Support Team

Welcome to the EE Community, @fmh22 😊

There isn't a dedicated EE app for Windows 11 or any other desktop operating system, it's purely on iOS and Android. 

You can still log in to check your account details via a desktop browser though, just head over to myaccount.ee.co.uk

Peter

ba296
Investigator
Investigator

So just to be clear - EE no longer offers bill downloads via its website, only via a mobile app.

ba296
Investigator
Investigator

Belay that, you can view bills under Manage > View bill, here:

https://ee.co.uk/bills-payments/mobile/your-bills

You may need to verify your ID using the app first!

Unless there is an app I can use on my windows laptop I will be changing suppliers as soon as my contract is ended. 

FMH

Chris_B
EE Community Star
EE Community Star

@fmh22  you can access your account via the web browser.     You’ll find that no network has an app for a PC as you have access via the web browser. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.