Community Activity

No Subscription Through EE

The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...

archercj by Established Contributor
  • 52 Views
  • 2 replies
  • 0 Helpful

Smart Hub Pro Stinks

Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...

Incorrect account information

Good Morning,I am posting here in case anyone from EE looks at these posts?Recently someone has created a new EE broadband and TV account but has unfortunately used my deceased father’s email address on the account, so my mother have been getting all...

H1973UK by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 1227 Views
  • 1 replies
  • 5 Helpful

Samsung watch 7 gift on sim free phones?

I'm interested in buying a Samsung s25 and im curious as to whether the samsung watch 7 gift (the promotion ends on may 20th) can be claimed with the purchase of the sim-free version of the phone aswell?The gift does not show up on the webpage to buy...

Ibro7 by Visitor
  • 16 Views
  • 2 replies
  • 0 Helpful

Not receiving text messages in USA

Hi,I have 2-step enabled on all of my accounts so I need to receive verification codes when logging into social media and other websites. Ive been in the USA for 2 months and had no problem receiving these texts until now. Anyone else experienced thi...

Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

HollowayRoad by Established Contributor
  • 6549 Views
  • 8 replies
  • 0 Helpful

Orders and deliveries of Ipad

I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the doc...