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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 65340 Views
  • 69 replies
  • 14 Helpful

Resolved! Phone bill

So I have two phone charges from paying with my phone number on the Apple Store. I am getting a refund for Apple but my bill is due next week so what happens to the extra £25 I pay on my phone bill? Will I get that £25 back from EE?

Resolved! Getting back old phone number

Hi,friend of mine really need to get back her phone number. The situation is quite complex - her now abusive  ex-husband canceled the contract and as she was in need of the phone number (and EE shop could not easily help), she got a new number, but w...

Text to 2040

I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text thi...

LJP101 by • Visitor
  • 4535 Views
  • 5 replies
  • 4 Helpful

Roaming charges?

Hi my bill was supposed to be 37 or something like this and i have been already told when i was buying the contract that i dont need roaming or any extra charges then u guys have charged me £57 specially when u r on visit and u r pocket is tight.with...

Rameez3 by • Explorer
  • 148 Views
  • 1 replies
  • 1 Helpful
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