Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Bill

Hi

I want to go back to paying £10 a month pay as you go

Resolved! I wan't to leave EE but how?

Parches cost

If you buy eny new things from ee why should you pay twenty point as well as your bill

Resolved! Hi i have some questions regarding my bill?

Resolved! Contract ends but phone loan still live for another year

My minutes/data plan contract ends on 21/6/25, my phone loan ends 21/6/26 and I want to move my number to an o2 sim. As I pay the plan and phone on separate direct debits I assumed I could just use the PAC to move my number over and continue paying t...

Resolved! I've missed paying my July bill and can't pay it until 6th August how do I go ab

My bill

They've taken my July payment twice, on consecutive days, and they're taking another smaller payment tomorrow. I can't believe I can't contact them by email, especially considering that they send emails to me.

Resolved! Changing mobile pkan

Hi all. I am on EE Essentials and want to change to Essentials + as I have bought a smartwatch and believe the esim is included on Essentials +. Or would it be cheaper to pay the £7/month?

Resolved! Contract end date

when the sim contract will finished [Mod edit: Mobile number removed, title added]