All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello I need help with my service payment [Mod edit: Title added]
Hi, I notice that I had extra charges to my bill, ie charges of up to £2.50 for texts. This is surprising as I had not sent texts on the days I was charged for. Also, I am definitely not sending any more texts than usual, so not sure why I have ...
Hi all,I just upgraded to the iPhone 17 Pro Max and went with the All Rounder Plan. Is there anyway to change to the Full Works plan with Apple One? I only upgraded a couple of days ago and received my new iPhone today.I have been told two different ...
Good dayKindly suppon how to make a payment of my bills as they are due today and this app ain’t easier to navigate on how to pay or see my current bills
I have recenlty set-up a business and I have been enquiring for 3 weeks with CS @ 150 to move my account from Personal to Business. On every occasion I enquire there seems to be a reason as to why I cannot do it. Yesterday, I spoke to an advisor whi...
I'm trying to change my direct debit details.The relevent page said I couldn't unless I paid this months bill.I paid.It now says I can't because my plan bill is due.I just want to get the admin done whilst I actually have time to do it. Can any one o...
HiTried my to pay my bill on the website this morning. Payment portal looks to have crashed before completing ( e.g. showed random error code and not the confirmation page) but it did took funds from my bank which currently show as pending.Any sugges...
Hi there,I don’t currently have any products or have access anymore to the device or have any details about the contract but have a outstanding debt to EE how do I start a payment plan.
I cancelled my contract in December and I paid my final bill. I even got credit back on that bill and in the EE app it says my account is closed. But EE have been consistently awful and have brought an issue to a debt collector about my final bill...
