All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
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I have 2 phones on my account so have 4 payments a month in total (2 airtime and 2 device payments).When my husband and I created a joint account, we used Smart Switch error or bank to transfer all of the direct debits over. For some reason not all o...
I have recently left EE broadband as it just wasn't good enough in my area. I have been sent a threatening letter saying i still have an outstanding balance on my account. I would like to see how this is worked out. I have a issue using the phone so...
Ordered sim contract 12th July, sim delivered 15th or 16th. Want to cancel (I assume from what I’ve read elsewhere that the 14 days cooling off period starts on day of delivery).1. Tried RETURN to 150 but that asked for an IMEI so could not complete....
Hi Please how do i switch to sim only after my mobile contract is ended
On my phone bill this month I have a charge for a picture message to a number 010020250100. Not a number I recognise and checking my messages I sent none on the date specified. Google tells me this is a scam number. How can I get EE to refund me and ...
I'm having financial issues ATM so trying to lower all my bills as much as I can so wanted to lower my tariff to help with this, I'm disabled and barely leave the house I very rarely text but I do make the occasional phone call I currently have unlim...
I recently opened up a new contract and took out three new devices, but unfortunately I lost those three devices in addition to this due financial circumstances and other stuff that i can’t disclosed I afford to to pay for it anymore and I’m within ...
Want to set a direct debit
My wife is with another provider and is out of contract. Can i get her a sim only pay monthly contract on EE through my account as the deals are better than her doing it herself as a new customer?If i can, how do i do it? Do I simply log in and just ...
