Contracts & Billing

Resolved! Billing charge

Set up a broadband only contract,  minimal monthly oayement, can't remember initial contract price, I've been paying £5.00 a month , you emailed yesterday to say it going to £83.00 a month with an extra £237.00 , to settle balance...I can't afford th...

Resolved! Enquiry about refunds

Hiya I had a phone call today with a member of EE I was on and of hold for an hour with a girl and fella I was theb disconnected  when I phoned back I was chatting to a girl who massively helped me basically I was paying an Internet phone bill at £47...

Resolved! Re: Live chat

I do not have an account with EE but I just found out about £22 has been taken from my bank account by EE. Please stop this and money back

Resolved! Charge for picture message not sent

On my phone bill this month I have a charge for a picture message to a number 010020250100. Not a number I recognise and checking my messages I sent none on the date specified. Google tells me this is a scam number. How can I get EE to refund me and ...

Resolved! New Phone

This is the first phone I’m getting myself, I currently have a contract for a SIM card but I was wondering if it would cancel after I get my new phone. If not how would I go about cancelling my original contract?

Resolved! Bills

Hello dear I want to pay my bills how much is total tell me 

Resolved! Put back my bill untill im able to pay

Cwn i pay my bill on the 13th becwuse ihv had personwl pronlemss

Resolved! I need itemised billing on one of my phone lines

Resolved! My DD

I have for the last 4 months set up my direct debit to be taken on the 19th of each month as this is the date I get paid, however it is being attempted on 15th so is sending me into an unarranged overdraft. My broadband slows till I ring yourselves t...