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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15827 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25946 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53270 Views
  • 55 replies
  • 13 Helpful

Resolved! My SIM contract

Hello. My first post.Ok my SIM only contract ended last month.But I have never got a reminder from EE about it ending and I am still being charged each month.Any advice please?Thanks.Karl.

karlgixer by • Investigator
  • 84 Views
  • 2 replies
  • 4 Helpful

Resolved! Billing issues

I can't access my online bill, have been trying for a week but it keeps saying the billing section of the website isn't available, can anyone help please?

Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by • Valued Contributor
  • 18567 Views
  • 105 replies
  • 63 Helpful

Resolved! EE One and trade-in discount

Hi.I have just upgraded my SIM Only deal to an EE One Full Works 1m contract. I understand the contract is rolling 1m because I also have EE Broadband, but I am curious about the EE One Discount (£20.00) and Trade-in discount (£14.00). Will both disc...

Tay86 by • Explorer
  • 110 Views
  • 3 replies
  • 2 Helpful
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