Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70423 Views
  • 72 replies
  • 15 Helpful

Resolved! Apple Pay not an option?

I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.

RB1988 by • Explorer
  • 1464 Views
  • 7 replies
  • 4 Helpful

Cancellation

one of my contract end dates was in march this year and I’m not sure if I’m able to cancel due to having add to plans on that line. I’d like to know if it is possible to move the add to plans over to another line on my account as it’s £60 per month I...

Mark06 by • Explorer
  • 40 Views
  • 0 replies
  • 0 Helpful

Resolved! SIM card for my limited company

I have new limited company that has no credit history. It's actually very low credit rating because nothing in the history, and I would like to take just a SIM card on the company. But because of very low credit rating, companies like O2 rejecting my...

Resolved! EE Billing!

So I’ve paid my bills for mobile and broadband but these people are incapable of updating their systems and send me a chase up 4 hours later! 

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Glenbo by • Visitor
  • 49 Views
  • 1 replies
  • 2 Helpful

EE sim by broadband discount

Hi I’m looking for advice as I’ve just switched my broadband to BT from EE I already have 3 sims with EE but looking how to link them together so I get my discount on my sims I read I need to link EE ID or something but this is confusing me I’ve trie...

Suzi82 by • Investigator
  • 82 Views
  • 4 replies
  • 2 Helpful