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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 13575 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24334 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 48355 Views
  • 55 replies
  • 13 Helpful

I can't afford a contract cheaper

I appreciate this thread is a bit old now, but can I ask if you got this resolved? Exact same thing is happening to me. I have no income or payment issues but am being told I can't afford a contract cheaper than the one I'm on now... I've been with E...

invoices

I recently changed my phone and now (unknown to me) i am paying 2 separate payments, 1 for the sim and another for the actual phone. I can get an invoice for the sim but not for the phone. I have been in a couple of shops, they said i ned to contact ...

Sim only

I have 4 sim only deals for myself and 3 family members iv cancelled one of them by mistake thinking thats what the famiky member wanted its not cancelled until next month is there anyway to rectify this and keep the sim an for that number goingAny h...

Early Upgrade Apple Watch Hidden Fees

I recently upgraded my apple watch a couple of months early and it said there was an early upgrade fee of around £270 so i paid it and then ordered a new watch with a monthly contract and a £30 upfront fee.To my total shock a couple of weeks later EE...

Resolved! Buying Sim-only plan

On sim-only-deals page on ee . If I select yes to 'Are you an existing EE mobile customer?'The different deals switch from ' chose plan' to ' log in for savings. I am an ee customer already so I chose second option, the one wit discount. 'Chose plan'...

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Bill

Buona sera, ho già pagato 30 £ qualche settimana fa gli ho mandati a voi per il mio piano tariffario della vostra compagnia di 29.99£ perché adesso mi state chiedendo di pagare 73 £ se ho già pagato 30 Pound poi 100 Pound siccome io devo pagare 72 Po...

Lollo83 by Investigator
  • 61 Views
  • 2 replies
  • 1 Helpful