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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 8979 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 5883 Views
  • 0 replies
  • 1 Helpful

Received password email reset without asking for it

My wife has received a password reset email without asking for it. And her number has been spoofed and used to contact her mum and ask for money. When we called EE the call was cut off 3 times and then the office closed so we are left feeling vulnera...

Resolved! Scam Guard removed by EE

got message this morning that EE have removed scam guard from my mobile account, I've not requested the removal and with the number of scammers around I want to be able to see if it is a suspected scammer calling meAnyone why EE is removing the servi...

walkerx by • Skilled Contributor
  • 145 Views
  • 2 replies
  • 2 Helpful

Resolved! Scam call

hi,I have just received a call from  020 35189361 offering an exclusive offer:Sim plan:-unlimited minutes-unlimited text-unlimited internet data-1000 minutes International minutes-12-month contract with 5G datafor a special price of £10. I almost fel...

frabal by • Visitor
  • 97 Views
  • 2 replies
  • 2 Helpful

Resolved! Scam

A friend of mine has been contacted and scammed by a Person impersonating or may be its his real name. he contacted her on whatsapp using this ee number +44 7982 380961 he has been asking her to pay an amount of 70K INR to customs in India saying tha...

eSIM attack?

HI!I think someone's installed an esim on my device and is hacking.  Is this possible?

Dom7771 by • Visitor
  • 94 Views
  • 2 replies
  • 1 Helpful

Resolved! Possible scam related to a iPhone 16 Pro Max

I'm actually the son of the account holder, her English is not fluent and she has signs of memory loss. I'm the person who uses EE mobile services, she's with another provider.Over the past week I have been contacted by four different phone numbers s...

Clefable by • Visitor
  • 239 Views
  • 1 replies
  • 3 Helpful
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