Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11569 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7530 Views
  • 0 replies
  • 1 Helpful

Resolved! Age restricted gambling sites

Can you please advise if I've had an age restriction placed on my phone. I'm unable to access gambling sites whilst I'm on a 4G network but can still access non-gambling sites

ash4932 by Visitor
  • 1717 Views
  • 3 replies
  • 0 Helpful

Fraud call ?

Hiya I had a phone call yesterday saying because I was a loyal customer. They were offering me 40% off my bill as well as a free gift hamper that was a Apple Watch 8 they give me a call back to say the watch will arrive today. I really thought it was...

Stumz33_ by Visitor
  • 1996 Views
  • 7 replies
  • 2 Helpful

Resolved! strange phone call from EE

Hi, I had a phone call from EE yesterday - number 020 8153 3812.  Said my sim card would be blocked in 3 days time and that I needed a new sim.  Asked for my email address which I gave and then received a 6 digit code.  I then had to tell the woman o...

Resolved! Uninstall cybersecurity on myipd

How do I uninstall and reinstall cybersecurity from my iPad? I’m not sure I installed it correctly in the first place. 

GGW1 by Explorer
  • 66 Views
  • 1 replies
  • 2 Helpful

Resolved! Re: EE Cyber security

 Evening hero's I signed up for EE Cyber Security.All was working fine, then today it wasn't!Basically on android phone i have the EECS app, where from top to bottom I have the scan option, dark web option and then then the WIFI security showing my n...

WhatsApp1.jpeg WhatsApp2.jpeg WhatsApp3.jpeg EECS1 - laptop.png
Phil_8049 by Valued Contributor
  • 148 Views
  • 3 replies
  • 2 Helpful

Resolved! Strange Callers insisting Ive called them!?

Over the past few days ive had around a dozen calls from various numbers inside and outwith the UK. They have all said some variation of "Im returning your missed call" or "Hi i got a missed call from you".  Its difficult to say "sory but i never cal...

Resolved! SIM card scam

Hi all, on 4th February 2026 at 16:45i had a gay call me saying my SIM card will be blocked tomorrow and EE will be sending out a new SIM card for me and they need to provide it is me and will I give them my email so they can send me a email and I ha...

Resolved! reward points

EE Important note about your reward points Your account has 12,739 reward points available.If no action is taken, these points will expire in 3 days under the 2026 Reward Points Campaign Terms. Details are available below.    [mod edit: link to fra...

Resolved! sales call

Hii had a call from a sales team member and was discussing a device add on offer due to my long standing account, unfortunately i had to end the call due to an emergency, afterwards i received  document sharing link with the device info and he passed...

Rigby23 by Explorer
  • 90 Views
  • 3 replies
  • 2 Helpful

Resolved! Everyone watch out for this numbern

 Everyone watch out! You’ll click on the link and it’ll say you have X amount of points then you can pick a massage chair, cigars, coffee machine or various other things….the cigars alone made me question this So yeah if you click on it for the love ...

IMG_9189.png