Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Mobile showing its a scam...

When ordering a part for my multigrinder the supplier told me that my mobile number was showing its a SCAM number?How is this rectified?

Resolved! Removing age restrictions

Resolved! Just had call and added item to my account.

Hi, just had a call. It came up as EE on my phone. Also knew details of my account. Added a new item to my account. Seemed legitimate but now I am getting concerned incase it was a scam. How can I make sure it was genuine.

EE Blocking Website on 4G

Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...

Waiting for ee to call back about home security

Has any body else had to wait about 4 days to receive a call back reading home security. Keep getting message stating something has gone wrong at our end. Ridiculous that you cannot order this. Already put in a complaint but we take up to 7 days to r...

Resolved! How I can watch porn on my phone?

How do I set up Norton anti-virus without an EE phone

I've just moved my broadband to EE, having been years with BT.I was told I can have up to 15 devices protected by Norton but on moving through the set-up screens it only seems to give the option of completing set-up with two factor authentication wit...

Resolved! Scammed

Please can anyone advise me, I waw silly enough to fall for 'your bill wasn't paid, please update your account details ' which I stupidly confirmed.It was swiftly followed by check the EE account and all was fine, I froze my card immediately. Do i ne...

Got this scam today.EE: We have been unabIe to take payment for your Iatest bill

Resolved! Closing an inactive account

I have not been a active customer for a year now (no contracts/products/or outstanding balance) but I still have access to my online account. I want to delete my account, but I cant find anywhere to do this. (I have a EE Broadband account, if that m...