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Fake EE call

Jimfree
Visitor

Is this an EE   offical number: 0844 358 5710

I was called and asked to verify so information which seemed quite odd. They were telling me my contract was to be reduced but then asked me odd security questions so i hung up.

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi  @Jimfree 

Welcome to the EE Community

You can check if a call is genuine and from us on our How Do We Contact You page. 
Or if the call was from our Direct Partners at Phone numbers EE partners will call from

If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these.


You can also report the call to be investigated at Report a scam call | Help 

Ali

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1 REPLY 1
Ali_A
EE Community Support Team

Hi  @Jimfree 

Welcome to the EE Community

You can check if a call is genuine and from us on our How Do We Contact You page. 
Or if the call was from our Direct Partners at Phone numbers EE partners will call from

If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these.


You can also report the call to be investigated at Report a scam call | Help 

Ali