Age verification restrictions

[XRaySpeX · Accepted solution]

@Neenabrok : Are you on a mobile contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

[Narumol]

I would like to verify my age on my ee account please 

[Peter_W]

Hey @Narumol 👋

Welcome to the Community!

We don't have access to accounts via this public forum, but if you check out the details @XRaySpeX shared above, this will let you know all of the ways you can get this verified.

Peter

[rokasklein]

Hi would like to verife my age

[XRaySpeX]

@rokasklein : Then just read the Solution to this thread you've tagged onto.

[Neenabrok]

Monthly Bill . 

Moved from P.A.Y.G OVER 3 months ago. My bill has always been paid on time

[XRaySpeX]

So, @Neenabrok , what's the problem?

[Bellsy188]

How can I verify my number to show I’m over 18?

[XRaySpeX]

@Bellsy188 : Then just read the Solution to this thread you've tagged onto.