Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 5697 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 3784 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by Former EE Community Manager
  • 154135 Views
  • 0 replies
  • 111 Helpful

Suspicious number calling

Hi there I just received a call from the number 0151 453 3963 saying they are from EE asking me for all my personal details and offering me 40% discount over my actual contract until ends. Is that true? Is this number from EE?

Ncruz by Investigator
  • 455 Views
  • 1 replies
  • 1 Helpful

Cold calls claiming I called them

I am getting calls every other day from different mobile numbers that I don't recognise.When I text back and ask who it is or in one case answered the phone, the other person claims that I called them, which is simply not true.Phil in Plymouth (tech)...

everusty by Visitor
  • 796 Views
  • 3 replies
  • 3 Helpful

Scam call from 01233 542868

I had a scam call from Ashford Kent just from a EE offering me 30% off my bill.as soon as he wanted me personal details I refused he said I was confused I assured him I wasn’t and that I would not be giving any personal details over the phone. after ...

Sunny77 by Visitor
  • 3054 Views
  • 3 replies
  • 2 Helpful

Scam call 020 3655 5736

Just had a call from above number, bit like one a couple of weeks ago. So I cut them off.  Offering to cut my phone monthly bill but not losing any of my benefits. Getting rather fed up with it. I know I am out of contract with EE so it does at first...

New Scam

Hi I have had a run in with scammersgot a call from a Tavistock number offering me a too good to be true upgrade. Unfortunately for me i was previously searching the site for an upgrade and thought, wow EE's cookies are working well. They got in my a...

stupot71 by Investigator
  • 3857 Views
  • 11 replies
  • 9 Helpful

EE BEWARE

28 August 2023   Mr Marc Allera Chief Executive Officer EE Limited 1 Braham Street  London E1 8EE   Dear Sir/Madam, xxxxxx xxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx  Re a/c. xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxx , xxxxxxxxxxx, xxxxx xxxxxx, xxxxx xxxxxx   I wri...

Lola20 by Explorer
  • 724 Views
  • 5 replies
  • 4 Helpful