Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Potential scam 07930824925

Just received a call in my landline from the above number but cut it off as soon as I heard "this is a call from bank security" and was clearly a recorded message. Tried reverse call checkers which indicated it was an EE service number but not sure s...

Constant scams calls from EE

Since changing to EE mobile I receive 4-5 scam calls every week always around 11 am, mostly from random UK mobile numbers or business numbers, every time they say we know you have an EE phone we are offering promotion etc. It's an endless barrage of ...

Resolved! Billing

Goodmorning I have received a text message from this number±447303067801 regarding outstanding bill.Very worried as i have checked my bill this morning and is all up to date.This text mentions "to continue using network plan,please renew your detai...

Resolved! Is this a scam link?

I got an email from a mobile number saying that my bill hasn’t been payed taking me to this link https://myee-updatebilling.cc/account/step1#/id/logincan someone confirm if this is real or fake ee website?

Resolved! 07369734047- Is this a scam?

I've been contacted by text on 07369734047 stating my EE bill could not be processed and to provide my payment details. All other text communication has come via EE only ( no number) . Is this a scam?

Resolved! Poss Scam

Just had a phone call from Bulgaria +359 88 7770976 telling me my SIM card would block in 24 hrs. my answer is pretty u printable but basically said it was rubbish and they were scammers. Just a warning that yet another scam out there nd to make ey...

Resolved! Phonecall offering new sim card

I received a call this morning supposedly from EE. The number calling was 07707297860.The person calling wanted to send me a new activated 5G sim card as mine was out of date. There had been a number of complaints about the type of card I had and it ...

How do I remove Norton set up by EE? I have tried removing but is doesn't

I am fed up of alerts from norton, which are yonks old. I want to remove norton, but can't. There seems no way of getting rid.Thanks for any suggestions. Teefus

Resolved! Scam call

Today I received a call from EE promotion team with phone number 01135347*** and 02032879*** they offered me sim plan 50% discount and asking me about my bank details please let me know what can I do help me

Resolved! Phone Scammers, I think my mobile number has been used by scammers ?

I have twice in the last six months received a call from someone who claims I tried to scam her although I've never called her, I checked my call history on my mobile and on the myEE site. How can I determine if this is true.