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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 9657 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 6341 Views
  • 0 replies
  • 1 Helpful

Sim not working

Yesterday I sent many texts and the ee blocked me of sending texts . Today my sim is blocked. Why?

Pedro32 by • Investigator
  • 492 Views
  • 6 replies
  • 2 Helpful

Nuisance calls

Hello I continue to receive calls form people claiming to be EE offering out of this world deals on the iPhone 14. Although I reject and block these calls they continue by using alternative phone numbers.Q1 are they as claimed from EE? If so can you ...

Johnny49 by • Visitor
  • 337 Views
  • 1 replies
  • 1 Helpful

Content lock

Can you please turn content lock off on my iPhone pleaee

lowesy95 by • Visitor
  • 442 Views
  • 2 replies
  • 2 Helpful

Diffrent ip

How can my mobile device have 2 diffrent locations on my ip one in birmingham and one in hereford when i live in merseyside and can ee do anything to stop these  

David306 by • Contributor
  • 354 Views
  • 3 replies
  • 1 Helpful

Restrictions

Can you take off restrictions please on my phone 

Phishing email

Is no-reply@id.ee.co.uk a genuine address just had an email saying someone attempt to register using my email…I’ve logged on and changed password and changed email password what else should I do 

Annacorf by • Visitor
  • 2201 Views
  • 1 replies
  • 0 Helpful

Bill now available online - scam

I have just received an email purporting to be from EE, but from this email address: eba@t-mobile.co.ukIt reads: Hi,Your mobile bill is now ready to view online at https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ee.co.uk%2Fbill&a...

kernowhoop by • Established Contributor
  • 631 Views
  • 1 replies
  • 2 Helpful

Phone number

I received massage that 1 person called me but how can I find that phone number ?

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