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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 10228 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 6765 Views
  • 0 replies
  • 1 Helpful

Resolved! Can't add Norton to my account new EE BB customer

I was a legacy customer of EE moved to the BT broadband servers took a service out for TV then was migrated to the new esystem app up and running profile details spelling of naming correct not and security not adding to a Karen Bell's paid off front ...

EE phone call scam

Hello, I received a phone call from the number 020 4579 4811 offering a better deal on my SIM only phone contract. I just wanted to confirm this was a legitimate phone number tied to EE or if it was a scam.Thanks. 

Resolved! Scam phone calls

I have had a caller purporting to be from EE offering reduction in my payments, seemed a bit strange when she asked how much my current plan is, if from EE she should have known that.  Anyway I listened to the end, was told someone would call me late...

55pete by • Explorer
  • 1161 Views
  • 4 replies
  • 6 Helpful

Resolved! EE Duo Plan

Can any offer any support as to why i cannot add the DUO cyber security to my broadband account.When i select the DUO plan for 2 devices it then takes me to another screen and states that this plan isn`t available at the moment and only offer me the ...

KAY_04 by • Visitor
  • 661 Views
  • 1 replies
  • 2 Helpful

EE Suspicious calls

On Tuesday this week I got a call from (Supposedeley) EE telling me I was due 6 months half price on my 4 EE phone tariff's I have with them. New 5G sim cards were being sent out to me next day delivery via DPD needing a signature on arrival. I waite...

Resolved! Settings

Where are parental control on my ee app can anyone help me??  

Kaylfc by • Visitor
  • 364 Views
  • 1 replies
  • 1 Helpful

How do I watch porn and unlock content lock

The following question comes up regularly here in the EE community. I've been answering a lot of questions around EE content lock. This is a guide for users who want to watch porn and remove content lock. This is the question I always get: "Why can't...

BrendonH by • Community Hero
  • 1402727 Views
  • 28 replies
  • 30 Helpful
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