Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Norton security email

I joined ee home broadband over 2 months ago & was told I would receive a email to activate Norton security. I still haven’t heard anything from ee even though they said it will be sent again

Scam phone call

Received a call today from 01926 299016 They said they were from Ee offering 45% of my contract. My phone said potential fraud. They asked for my full Name and address. I declined and hung up.

1208 text message

Is a text from 1208 a scam

Potential hack

I have over a period of time experienced some anomalies with my devices.password changes, random pop ups, file docs, ip-Mac address, find my phone ip location under different locations under different devices. im between trying to solve this or offic...

Resolved! Adult content

Can’t access adult content

Hacked

I think my phone has been hacked, I can't make calls, money has been taken, I have reported everything to my bank. But still money has gone and can't contact anyone. Please can someone help me

Attempted account hack

I've just received a call from someone who said they were from EE advising me that someone had tried to hack my account. They suggested I contact EE to change my password. I contacted EE through 150 and was called back by an operator who said he foun...

Changing secure pin

I need help changing the pin when I turn my phone on as someone else is sharing my number and I need to change the pin to stop them using all my bata and calls. If someone can help me I will appreciate it

Suspicious number calling

Hi there I just received a call from the number 0151 453 3963 saying they are from EE asking me for all my personal details and offering me 40% discount over my actual contract until ends. Is that true? Is this number from EE?

Cold calls claiming I called them

I am getting calls every other day from different mobile numbers that I don't recognise.When I text back and ask who it is or in one case answered the phone, the other person claims that I called them, which is simply not true.Phil in Plymouth (tech)...