John Lewis Credit Card sent out an email about 2-3 weeks ago:
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New security features to protect your account
Good news. Your Partnership Credit Card account is about to become even more secure.
We're introducing new technology when you shop online, to help us identify it’s really you and not a fraudster pretending to be you. As well as sometimes asking you to enter a one-time passcode, we may also ask you to complete your email address for extra security.
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When they do so they ask you to verify using their app, which you should be able to switch to & back from the retailer's page on your phone.
Having said that they don't seem to bother for most of my long-standing retailers, like Amazon.
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