03-08-2022 04:01 PM
Anyone else found EE have completely ignored the fact you’ve requested no spam yet have started to receive spam texts again?
It’s not the first time I’ve complained about this and it stopped for a while but in the last few weeks I’ve been getting them again and even them signing me up to packages when I didn’t reply my consent to do so!
Customer service haven’t replied to my complaint.
Before I report them for a GDPR breach I wondered if this wa a happening to anyone else?
03-08-2022 04:18 PM
Hi @Zannnna
I'm sorry to hear this, are you receiving marketing texts from us for offers?
Which package has been added?
Thanks.
Leanne.