Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10592 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7007 Views
  • 0 replies
  • 1 Helpful

Got **bleep**ed

A mother **bleep**er called me influence me to buy a watch ️ laying to me that was free for two months I fall on the trick now the watch no longer works and I am on a contract for two years mother **bleep**er sellers on EE... need to be reported. 

Aruba Captive Portal - EE authentication Codes not being received

At my business we use Aruba Captive Portal for Guest access, where the user connects to the SSID and has to register to receive a pin code via either text (sms) or email. If the user has an EE mobile sim card the SMS authorisation code never comes th...

Sachy32 by Investigator
  • 709 Views
  • 5 replies
  • 0 Helpful

Scam

  Hi. I have received the attached texts  Can anyone confirm if this is legit or a scam? I have found conflicting advice online.Thank you. 

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emmie23 by Visitor
  • 332 Views
  • 1 replies
  • 0 Helpful

Content unlocked

Hi can you unlock my content on my data some of my Web pages no let me to use what I need to do 

30% discount scam call

0115 647 3295 Nottingham number called, Indian accent, wouldn’t confirm my detail to prove he was calling from ee, said I was entitled to a 30% discount as a retention promotion, wanted me to confirm my email address and account name to apply discoun...

Resolved! controles parentais

I can't remove this control, I've tried checking with the card but it gives an error

Resolved! Parental co trols

I would like to turn off the under 18 on my phone please can you help

Brad1863 by Visitor
  • 464 Views
  • 2 replies
  • 3 Helpful

Resolved! Scam call today to my mobile

Beware the very plausible scam call  claiming to be from EE, confirming your discount of (40%) to be applied to your account from next month’s direct debit payment and quoting scary amount of personal details. It happened to me today. Stay safe. 

AliceHW by Visitor
  • 775 Views
  • 1 replies
  • 3 Helpful