Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8707 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5684 Views
  • 0 replies
  • 1 Helpful

Resolved! Spam claiming to be EE

01915946541Don't answer the phone to this number. I had a missed call from it. Rang it back and an automated message said it was EE.I've just spoken to EE and they claim they havnt contacted me and suggested I posted the number in here to help you gu...

Penguin88 by Investigator
  • 2447 Views
  • 7 replies
  • 5 Helpful

Resolved! Restrictions

How do I take the restrictions off 

LEEBO855 by Visitor
  • 591 Views
  • 1 replies
  • 1 Helpful

Resolved! Parental guide

How do I turn off parental guide please 

Lola2711 by Visitor
  • 526 Views
  • 5 replies
  • 0 Helpful

Resolved! Safesearch

Is there no way for a EE mobile data customer to turn this off?

HollowayRoad by Established Contributor
  • 806 Views
  • 1 replies
  • 0 Helpful

Scam texts

I’ve received a few texts saying I am on a ‘maritime plan’, and saying I need buy a roaming add on. Is this a scam? I am definitely not overseas.

BWFC23 by Explorer
  • 458 Views
  • 4 replies
  • 0 Helpful

Phone contact from ee may be a scam 02080791423

Just received phone call purporting to be from ee , south asian sounding gentleman offering to reduce my mobile bill at the end of the discussion he requested my bank details to supposedly change the direct debit, I refused to give these details.If t...

Colum2 by Visitor
  • 1302 Views
  • 1 replies
  • 0 Helpful

Abusive and threatening call

Just received a very abusive and threatening call pretending to be Curry's PC world.02037111672 (17:39)I have already reported this via Samsung (HiYa), and sent SMS to SPAM (7726)Caller was from what sounded like India, but some of the words that the...

MattE-UK by Visitor
  • 399 Views
  • 2 replies
  • 0 Helpful