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Cyber Security Duo

AB45AL
Contributor
Contributor

Hi, has Cyber Security Duo been discontinued by EE?

5 REPLIES 5
Alex_H
EE Community Support Team

Hi @AB45AL,

 

Thanks for visiting the EE Community 🙂

Cyber Security Duo is still available to add EE Cyber Security | Online Security | EE

Alex

 

AB45AL
Contributor
Contributor

Hi Alex, when I called to change my Cyber Security Multi back to Duo( because I only have 1 device that needs the protection), the Guide told me, after “speaking with her supervisor”  that Duo is no longer available?

Alan

Chris_B
EE Community Star
EE Community Star

@AB45AL  It’s right HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
So they lied, because?

Alan

Sent from my iPhone

It's probably wasn't a lie, just the staff see the light and leave so quickly none of them know what's what.

Shame the customers can't get out so easily! Lol