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New EE router blocking Home Assistant

madmull2025
Explorer

Hello, 

I have just upgraded to the new EE wifi 7 hub and extender with a 1.6gbps connection. 

Set up was easy and speeds seem good and fairly consistent.,

The problem i am having is that i cannot connect to home assistant via my PC when connected to EE router., It works fine if i use old TP Link Deco mesh system that is still connected. Works fine on my phone, 

EE seems to be blocking it for some reason,

On my Deco it recognises my rasberry PI5 running HA as 'Home Assistant' but the EE just recognises it as Rasberry PI5. Furthermore if i connect my PI via EE then my solax inverter doesnt play well and wont send entities to HA, but sorks fine when connected to deco mesh. 

Is there a way to stop router 'blocking' connection to HA? 

Its a pain having to change connection method on PC just to see HA or make changes.

I'm connecting using a windows 11 PC. Chrome browser. Using homeassistant.local address as always did before. 

Thanks in advance

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Try setting up Compatible WiFi on the router under Advanced > Wireless Settings (it defaults to 2.4 GHz) & connect your problematic 2.4 GHz devices to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
madmull2025
Explorer

Thanks for the reply but i dont think that solves my issues. The PI5 running home assistant is connected to internet via ethernet just fine.. My PC is then ethernet into the EE range extender and working fine but just wont open home assistant web address. 

As if ruter is blocking it. 

If i plug PI5 into EE routyer then it doesnt get cinnections and data from the Inverter making the HA page useless. 

Hope that makes sense, 

 

Thanks 

Oh, I thought from using the TP Link Deco mesh it was WiFi connected.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

No sorry if wasnt clear. 

The deco was just used to get the wifi up to another room without bother of cable routing ethernet so main one connected to fiber and node upstairs with PI5 ethernet to that.