Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My boosters won’t connect to the router
Trying to pay my broadband bill, but it won’t let me
Is anyone elses broadband struggling to connect atm? My router wont seem to work or connect, i recently (yesterday received a text from open reach about “well be activating your service tomorrow “ anyone know what this means
Can anyone help I ordered EE HBB two weeks ago but cancelled it the following day as I had to change the engineer date however it's still showing as an open order on the app and will not let me place a new order as it already thinks I have HBB. I've ...
The Issue:My full fibre Gigabit connection consistently drops to around 70–90 Mbps (roughly 10% of the advertised speed) at irregular intervals—sometimes after a day, a week, or even a month. This reduced speed persists until I manually restart the r...
Hi,I’m having an ongoing issue accessing the MoneySavingExpert (MSE) forum when using my home broadband.I can browse the forum, but every time I try to log in or register, I get stuck on a “Just a moment...” Cloudflare screen. It never progresses pas...
Hi all, I work for Openreach and recently switched from BT to EE. However I wasnt allowed to upgrade to the top FTTP speeds only 900mb. Will this be changing anytime soon?Many thanks
So I'm a year in to my 2 year full fibre 500 contract, and I've just seen the same contract on the website for ELEVEN POUNDS a month cheaper, despite my contract apparently being a retention offer.I'm a long time customer of both mobile and broadband...
