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Smart Hub Pro - How to change DNS settings?

goral
Established Contributor
Established Contributor

I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.
Goole returns that the change is done this way:

Home > Advanced > My Network > IPv4 Config & switch DNS Servers Auto to OFF

But with me there is no such option in My Network.

Any help?

24 REPLIES 24
XRaySpeX
EE Community Star
EE Community Star

You can't as you've already discovered!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
goral
Established Contributor
Established Contributor

Why?
This is one of the most important settings for me.
This supposedly super modern hub, and it turns out to be worse than what it was 5 years ago.This supposedly "smart" hub turns out to be a completely "dumb" hub.
Good thing I didn't get rid of the old one.

And is it at least possible to use this super hyper smart hub as a wifi extender?

XRaySpeX
EE Community Star
EE Community Star

Dunno! EE in their wisdom decided what it can & can't do.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
goral
Established Contributor
Established Contributor

There is a chance to flash alternative software as from them: (DD-WRT)?

Who is the manufacturer of this router (HUB)?

Iamgorilaz
Explorer

Hi Goral I have to change from BT to EE and have been looking at going with the EE home hub pro. The guys in the EE shop told me that you can change the DNS settings on hub but didn't know how. I don't want to make the mistake of signing up for a £10 a month system that will be usless for me. Have you managed to find a work around?  The BT home hub has the same problem, it's impossible to change the DNS. I have been using a ASDL/VSDL router that I could change the settings on but it turned up it's toes and dies. Hence the reason for using the BT home hub2

@Iamgorilaz : The EE SH Pro does not facilitate changing of DNS. You may set DNS on individual devices if they allow it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@Iamgorilaz Save your money, and look to see what you can get for £240 over the 24 months, outlay unfortunate, but at least it's yours, and you also have the BT and the EE to put back on for any problems.

goral
Established Contributor
Established Contributor

No.

I use my own router. It is a bit old (4 years old) but I can configure it to suit my needs. I was hoping that the new, much advertised modems from EE would be great, but it turns out that they are not worth the interest.
Mine is packed away in the attic, maybe I'll buy something new from Linksys ....

Prtoblem is that I use my own DNS server so need to change the DNS settings on the router. I know that I can change on indvidual hardware that I have but on some of them it's not possible. I assume that I will be able to use a compatble router using a user name and password when I sign up with EE.