Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I'm trying to configure a Samsung printer (Xpress M2825ND) - wired (NOT wireless) - so that it will be given an IP address by the DCHP on the EE Smart Router. No matter what options I try, it doesn't seem to work. I've tried.Setting the printer to...
having taken out full fibre 150 for £29:99 as it was advertised i am being charged £34:99 a month , when i rang to query it they said to check my contract, after checking it was broadband £34:99 less £5 discount which is £29:99 so why am i paying £3...
Hi,I am having real problem with my hub. It only takes someone to slightly move the hub and it resets, sometimes it takes 3 or 4 times of turning everything off and on again before it connects with broadband. What options do I have for my faulty box?...
It’s literally been only 6 hours since broadband got fitted and it’s already down? What awful service is this? And the app is down too I can’t message to find out what’s wrong, not a good first impression is it EE?
After being with BT for years I recently upgraded and they put me over to EE.Still have the BT Smart Hub 2 and one wifi extender connected.Setup up the EE app and only recently realised that the parental controls dont do anything!When viewing the EE ...
I ordered BT broadband in September and Openreach have cancelled every single appointment since then (must be 8-10) with no explanation or apology.i have to go through EE support who clearly have no influence on getting Openreach to do the job they a...
Hello,I get lag spikes like every, let's say 20 seconds, while playing Fortnite, and it's not good, as it ruins the fun for me. My internet is fine, I have the 73mbps plan, and get approximately 54mbps. I even tried changing to Wi-Fi 6 compatibility ...
Hi,I've just moved over to EE broadband from BT and have a Smart Hub plus.I need to connect some wired connections distant to the smart hub and want to extend wifi signal in that of the house so previously I have set up a wifi router in bridge mode t...
Hi, I returned hub on 23.12.24, Royal Mail Tracking say it was delivered back to EE/BT on 31.12.24, I'm still receiving automated messages asking to return, I'm a bit concerned that they will charge me for the hub? Is there anyway I can check without...
Hi I ordered a broadband connection on 2nd September 2024. I post this today the 15th January and I still have no date for live connection. I live in a town serviced by BT Openreach, not in a remote area. The a new cable is required to be brought int...
