Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiDoes the WiFi still turn off as per schedule when the app is down?
My sons i phone says its connected but it isn't he's had to use his data and my tv is the same I need help plz I've only joined ee today and I'm really regretting it everything else is OK just the phone and my tv
My home internet is not working , kindly help
i’m not sure how to connect my wifi please help
I’d like to use my own router with the EE FTTP service, I already know I can connect it directly to the ONT for connectivity but I also need to use Digital Voice for my landline. Rather than connecting the EE router to the ONT and then connecting my ...
I recently renewed my broadband to full fibre 900 standard and was wondering as new customers are getting smart hub 7 plus with their new contracts how do existing customers receive the new smart hub 7? As I’m currently still using my smart hub 6. I ...
Broadband not working for last 2 days.
My contract with EE ends on the 3rd July , how much notice do I have to give EE if I change to a cheaper broadband provider?
Can the EE wifi 7 pro router be switched to modem mode OR can i bypass it completely and feed the connection straight into my asus mesh system?help appreciated
