Broadband & Landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43987 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85035 Views
  • 11 replies
  • 12 Helpful

constNT INTERMITTANT PROBLEMS

hi is there anyone out there having the same problems as me. we changed from sky to ee in october duee only because ee was much cheaper the skky and in the present situation pennies count.  we have been havin probs with pixels breaking down spund dis...

Network disconnect every ten minutes

It's start at yesterday 17:00, I try to reset the modem but still not working. After it I turn off the modem around ten to fifteen minutes than turn it on, it can connect around ten minutes. The modem light keeping green light when the network discon...

ryant91 by Explorer
  • 285 Views
  • 2 replies
  • 0 Helpful

EE Smart Hub Pro and TP-link range extender

I've just moved from Sky broadband to EE with the Smart Hub Pro.  However I can't get my TP-link range extenders (RE450 and TL-WA850RE) to work with it.  I use the range extenders as wired access points for a couple of wired devices around the house ...

foxlj by Contributor
  • 1246 Views
  • 23 replies
  • 2 Helpful

WiFi connected devices not showing in device list

Is there a limit to the number of devices the hub will show connected? I have devices that I know are connected (this one for instance) and yet it's ip address does not show in the device listing when logged into the EE smart hub.Is there a way to fo...

pburness by Investigator
  • 538 Views
  • 8 replies
  • 1 Helpful

BT to EE - Netgear Orbi?

Been moved from BT FullFiber 900 to EE fullfiber 900, I was told no settings would change and there would be no drop in service. im using Netgear Orbi 960’s plugged direct into the  ONT box, everything’s been working fine but at 2am the internet no l...

Absolute Nightmare with both BT and EE broadband

It has been the month from hell for Wi-Fi. I moved house- and was previously with BT. I let them know I would be moving two weeks before the date (29/11) Day of the move- Wi-Fi doesn’t work. I wait a day thinking that because it was a Friday evening ...

Iwmiftw by Visitor
  • 447 Views
  • 1 replies
  • 0 Helpful