Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE closed my account yesterday ? says I made an order , but thats impossible as I am away with no phone signal??? what is going is going on??
Have you used this to solve the grinding to a halt but not showing as disconnected issue? Our connection has been inconsistent from 2 days after installation. I’d assumed it was the actual connection at fault but this thread supports the open reach c...
I was recently sold an EE broadband contract. I was still in contract with plusnet but was reassured several times by the salesperson that it’s not a problem and that EE will pay the early termination charge. Anyway, they didn’t and after several mor...
I am unable to connect my broadband account to my EE account. Every time I put in the "billing account number" (the number on the bill) it says not recognised, yet I have a bill that needs to be paid and I want to cancel our contract. We do not have ...
Been with we since June, WiFi has been awful I get “300mbps to the router download speed” but it can’t run online on an Xbox. When I get hold of someone they ask me to buy a WiFi booster… although Xbox is about 10 steps away from the router…. What am...
HiI have set up 3 groups, all with different schedules. I was of the impression only the group with the specific schedule would be affected. However my tv is set for 10.30pm but seems to gave gone off at 9pm with a different schedule. Have I done ...
Hi,I’ve switched from SKY to EE broadband as it meant I was able to reduce my mobile bill from £39 to £19, which is great. I have a year left on my SKY Broadband, and EE have said they’d cover the leaving fee up to £300. I am a bit confused as to whe...
Hi all.Im trying to test my broadband speed,i go onto the router page by typing in the 192... number and when i click test my speed it tells me ti create a ee i.d and re directs ne to the app. I already have the app. When i type in speed test in that...
Help required please.I am trying to set a NAS and have been referring to an online video which outlines a method.I have obtained my Gateway ip address but when entered into the Run command (prefixed with \\)I am told that it is not available. The rou...
Good evening,One of our household is partially deaf (100% in one ear) and therefore we need the phone to keep ringing so she can hear it.We've used the EE app to set the phone to ring 10 times but this isn't enough.Who do we speak to in order to get ...
