Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi everyone,Just wanted to share my experience and hopefully get some advice or help from EE.I recently upgraded my router from the EE Smart Hub Plus to the Smart Hub Pro, staying on the same broadband speed. Since day one, I’ve had nothing but issue...
I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...
Raspberry Pi VPN gateway with dynamic DNS, WireGuard, and NAT66A reproducible, fully annotated runbook for deploying a dual‑stack VPN gateway on Raspberry Pi OS Trixie with EE broadband, Dynu dynamic DNS, WireGuard, and NAT66. This guide is anonymis...
I cant find any way to raise a support ticket by email or through a support web page - most of the time I can't phone up from where I'm working, so it's very frustrating trying to get someone at EE to help - even the EE X.com account just has an auto...
Hi can you change the hub password? If so how?
Hello there.I've been migrated over from BT to EE for my broadband. And im trying to link my broadband account to my EE account, but I don't have my EE account number anywhere. Not it any emails, and not in my box with the router etc. Can anyone help...
Hi. I’ve switched to a new provider when moving home and they’ve asked for my final bill from EE but with my new address on it. Can EE send a paper bill that displays my new address? Thanks
Hi. Has anyone had a loss of access to the EE app and also has anyone heard of when the internet is going to be back up and running on Shetland as the company that owns the fibre optic subsea cable repaired it over 24 hrs ago and service was restore...
Since the recent firmware update r3.8.24-R-1531355-PROD-1 Windows in now seeing my Smart Hub Pro as an OpenWrt router and Norton is suggesting I turn on my VPN due to security risks of the OpenWrt router. Is this anything to be concerned about?
