Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have just set up EE broadband since it seemed like the best offer. But since turning it on I can't make or receive any calls, I have turned on and off my phone, updated my phone, seen if WiFi calling is turned on in my phone settings. But nothi...
Hi,I’ve switched over to EE Full Fibre (FTTP) broadband and telephone. I’m currently using my old telephone; it’s connected into the back of the EE SmartHub Plus, for VoIP/Digital Voice.I want to upgrade to a new telephone, and I was looking at the B...
Yesterday we had cause to make a 999 call via the landline through digital voice. We've recently been moved from BT to EE. We have had no issues with the landline for any other calls. However when we attempted the 999 call it didn't work and there ap...
Hi,So have just had this product installed and its whip fast but some frustrating snags;1. The EE home app just doesn't work, trying setup router and asks me to take a pic of back of router but does nothing and the smart wifi extender doesn't setup e...
Hi, I'm experiencing intermittent but persistent service drop outs, cables have been replaced by Open Reach, EE Bright Box has been replaced with EE Smart Router but problem persists. I use 4 x TP Link Deco M5 units to create a mesh network within th...
Hi,We are having a unusual non EE mail server pop3/IMAP time out failure, it is specific to this broadband connection and any computers using it. The email address in question works at any other location and any other broadband. Also the webmail to t...
I would like to order Wi-Fi for my father in law at his home address in skelmorlie his post code is ** he is on benefits [mod edit: please do not post personal information on the public board. Thanks!]
We are about to leave ee for znother company but there is a delay for 3 weeks will ee extend our contract till the other company have sorted it out.
Hi,Can anyone advise where I can download a copy of my most recent broadband bill from please?Searched everywhere but can't see how to get it. Thanks
