Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I'm continuing to investigate the lag spikes I seem to be getting on my internet while gaming despite the fact its supposedly a fast 900 mb FTTP service. I've discovered via Wireshark that the router seems to be flooding SSDP and ARP messages ont...
Hi, upgraded to EE with Smart Hub Plus. Since then my Google Nest Wired Outdoor Cam no longer works. I have factory reset, tried all Wi-Fi modes, moved it next to router, tried every setting, but the Nest device setup simply can't find it anymore. An...
Hi everyone!Landline issue:im looking to join EE and get the 1.6gb FTTP package, however i need to somehow keep my landline number. what or who can i purchase a service from which will allow me to have both the 1.6gb package and the landline?ive cont...
I need to cancel a new broadband order on my account without calling ee
I have recently switched to EE broadband, and having switched off the setting to control the timings for when my children’s devices can connect to the WiFi a while back as my kids are older now, I find myself needing to go back to it for my daughter....
We're currently with Virgin's M250 broadband via a dedicated fibre optic wire, which doesn't affect our landline. Its costing us 65 quid every month so we're looking around for a better deal. The problem is, everywhere I look (including here), the is...
Hi, sorry if this is a common question but haven't been able to find a solution. Recently bought a TP Link Archer C80 to replace EE smart hub. When I plug it in it to the wall it isn't able to get internet.I've configured the PPPoE settings. My old r...
Not sure if this is the right place to post, so forgive me if not. I've just upgraded to EE full fibre but my wifi security cameras no longer connect to the network. I've read that I need to change my android phone back to 2.4 from 5.0 but have no id...
How do you cancel ee before the 14 day cool off period, on phone for 40mins got through to customer service only to be told they can't hear me on phone then hung up so on phone again waiting nearly 40mins again I want to cancel this new ee is shockin...
