Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I took out EE broadband by calling you on the morning of 18th Nov, and was told about the 14 day cooling off period as I was moving from BT. The same day, I saw a better deal with BT so called EE to cancel the order and to issue a complaint that I h...
hi everyone, I was with TalkTalk and their TV box has available HDMI, Ethernet and a plug in Arial socket. Now with EE I’ve been given, the Hybrid connect that only has a Ethernet connection and a screw in arial connection I presume for satellite TV ...
Hi everyone,I recently switched from Sky broadband to EE broadband. For the first few months, everything was working fine with the new EE connection. However, a few days ago, I noticed that my WiFi reverted back to the old Sky network.Here are the de...
I've just had the latest S H Pro installed, replacing my BT Home Hub 2. None of the UpNp enabled devices that should set up port forwarding upon connection to the hub are showing in the Firewall Table.I can set up port forwarding manually in the Fire...
Found that where dozens of legacy devices connected to my home router. So I deleted all those that had no traffic shown and also had no name. There are two left and I don’t want to upset daughter and husband who are living with us. If I delete them, ...
I recently moved broadband from BT to EE and returned my equipment in the pre-paid package provided.I have been tracking the package on the Royal Mail site and it has been at their hub since 2 December and has been showing as being "processed for del...
I wanted to see EE broadband deals, but every time I log in, I see the error "Sorry, it looks like a technical error."I can't view any available deals. Every page is broken. I would appreciate it if this could be fixed.
Was supposed to get broadband set up on the 19th, Engineer contacted me and told me it would be past six pm. Then proceeded to never even bother showing up.There's a 'dubiously free' wifi hotspot nearby but it does jip out every so often which makes ...
Hi,I've been waiting since the 6th December for a fibre installation to be completed. I've spoken to EE but they said i needed to contact openreach. I've tried calling them but the number doesn't accept calls, there is just a message saying if they n...
a neighbour set up my ring doorbell and had to input my password. following day i realised that he could my wifi from his flat if he chose to - can i switch router off whilst i am away so no one can use it?
