Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43697 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84226 Views
  • 11 replies
  • 12 Helpful

How is your WiFi 7 pro router ?

Hi everyone,So far so good for me it's been very reliable so far I've got ps5 pro which has WiFi 7 and online gaming is smooth. I also have a Xperia 1 vi which also very fast on WiFi 7(1200mbps download on a smartphone ). The signal is very strong in...

Whats going on?

My broadband has been up-and-down for days now, hours on end with no broadband, you can't speak to anybody and we need to work tomorrow.What the hell is going on EE sort it out... This is in the ashread surrey area

Horrible Experience

First time using EE and the experience has been awful.Over 48 hours without broadband and yet no engineer has been dispatched. Customer service say so but no connection has materialised. Even customer service has no idea what is going on. So much wor...

Rann12 by Explorer
  • 247 Views
  • 4 replies
  • 1 Helpful

Fibre optic extension cable vs extender

Grateful for advice. I have ee fibre optic broadband. But router doesn’t get a signal up to the attic studio where I do live radio shows which I stream over the internet to the radio station server for onward broadcast. I need a constant wifi line wi...

Re: EE and VPN Connection.

I am really annoyed with the same situation,I am in the UK and I paid for 3 years of a VPN about 6 months ago now and since then I’ve also changed to EE for my broadband and ever since I did I have had so many problems but they always tell me they do...

Kjb1980 by Explorer
  • 2359 Views
  • 13 replies
  • 7 Helpful

I still cannot add my broadband to the APP!

Hi I have spent much time on the phone to the technical team to add my home broadband to the APP where my mobile phone is already added, I have the correct email address, (I only have one email address) and account details, I consistently get an erro...

MrWilks64 by Investigator
  • 900 Views
  • 9 replies
  • 3 Helpful