Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Any suggestions welcome! I have recently moved home and had to change internet provider. After the usual sales spiel we went with BT who outsourced us to EE that required work from openreach. Long story short after over 2 months with nothing we now h...
Using landline to phone an 0330 number and constantly get the engaged tone but can get through on mobile.Have tried phoning other 0330 numbers including EE and there's no problem. It's just one particular number, which is a utility company. Thank y...
Hi im in the middle of my contract and i am moving to a property in an area that does not have bt/ee available will i still have to pay the early termination fee as its not my fault that i cannot transfer my broadband to my new property.
HiI don't get the option on the account to request a returns bag, probably because we had been with BT for eons.I rang and they said one would be sent in due course, it wasn't. I don't want get charged down the line. I haven't had any emails etc enco...
Hello,I've recently migrated from BT and have just installed my equipment for my Full Fibre 900 line. Our download/upload speeds are great and consistent, but whenever a video buffers I get massive ping spikes. This is a repeatable, reliable thing th...
Have looked at utube for clues, have used the wps button on router, no joy.Also reset printer to forget the old connection.
I've had my broadband service with EE for just under 1 year and on Saturday 12/10 it just randomly stopped working while I was out of the house. When I returned home and went to investigate I found the hub was showing a static green light that flashe...
Anyone else suffering? Broadband went down last night, message from EE says it will take 5 days to fix. So my alarm system doesn't work, can't access the Internet from my computer for work, digital TV out of action. No-one at EE answering the 150 num...
Hi, I am having real difficulties setting up my Eufy Doorbell to the wi-fi it just wont connect? i have changed the setting in the management page to 2.4. I have re set the eufy but it says to turn off Firewall and I am unable to turn off Firewall in...
