Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently switched to EE broadband, and having switched off the setting to control the timings for when my children’s devices can connect to the WiFi a while back as my kids are older now, I find myself needing to go back to it for my daughter....
We're currently with Virgin's M250 broadband via a dedicated fibre optic wire, which doesn't affect our landline. Its costing us 65 quid every month so we're looking around for a better deal. The problem is, everywhere I look (including here), the is...
Hi, sorry if this is a common question but haven't been able to find a solution. Recently bought a TP Link Archer C80 to replace EE smart hub. When I plug it in it to the wall it isn't able to get internet.I've configured the PPPoE settings. My old r...
Not sure if this is the right place to post, so forgive me if not. I've just upgraded to EE full fibre but my wifi security cameras no longer connect to the network. I've read that I need to change my android phone back to 2.4 from 5.0 but have no id...
How do you cancel ee before the 14 day cool off period, on phone for 40mins got through to customer service only to be told they can't hear me on phone then hung up so on phone again waiting nearly 40mins again I want to cancel this new ee is shockin...
Hi. I have EE full fibre which currently enters the property at ground level. I am about to have some work done to the house and the contractor has asked for me to arrange for the box to be moved to another location. I have looked at Open Reach but c...
Can somebody please enlighten me. I have to update my broadband to full fibre. BT and Plusnet both say it would be provided by EE so even though I register through one of these, would I actually become an EE customer and have to deal directly with th...
So I've recently joined EE from BT on 30th October on the FF 900 all-rounder package. Long story short, I've added Smart Wi-Fi Plus was sent one disc and then got a second. Then added Wi-Fi enhancer. I was with BT for years but had FF installed in Fe...
Hi allAfter some shop maintenance, the broadband page now confirms the Smart Hub Pro is now available!Included by default with the 1.6gbps tiers and a £10 per month extra for any < 900mbps tiers (which I think is a great price for the spec on paper c...
