Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I moved from BT to EE a while back & I still cannot 'Set up WiFi Controls' via the EE app. When I select this option, the app just spins and nothing ends up loading for it.Is this still an issue with me still technically being on a BT router? EE sent...
Does anyone know if you can mute the alarm tones in the new 'battery back up plus'?
I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...
Has anyone had communication issues with EE?Took out a broadband deal with EE in February, the agent I was speaking to said there’s a 6month Xbox game pass with my 500mpbs contract and I’ll receive this after my first payment which was in March. Wait...
I’ve just switched broadband from BT to EE. The switch happened a few days ago, and I was too busy to install the new EE hardware. My BT equipment is still working (although the phone line has stopped as my new package excludes this).Question: will I...
I completed my order through online chat on April 2nd. Told the chat agent that I didn't have a telephone line installed and asked if it were a problem. "Nope".Chat Agent forgot to add the spare free box so now I need to wait until the install is com...
Hello everyone, I have just moved from BT to EE. Over the weekend BT collected their router which I really wanted to keep as iit had more configurable settings than the EE device, unfortunately the wanted £50 for it. Anyway, the EE router is installe...
Hi how I can close my contract with ee
Hi,One my street almost all houses have 1.6Gb's speed option but for some reason mine and a small group round mine can only go to 66Mb's surely this must be wrong?Literally 3 doors down one way and 4 doors down the other way can both get 1.6Gb's but ...
I cannot receive incoming calls to my landline, although I can make outgoing calls, but only to other landline numbers NOT any mobile numbers. Calls can only be done from the phone plugged into the EE smart hub plus. If I try the phone plugged direc...
