Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Website isn't working, on hold 20mins, just want to cancel broadband.
I placed an order today to move from BT broadband to EE broadband and I am worried I will loose access to three btinternet email addresses I have or will be reduced to just web access. Is this the case or can these email addresses be kept active and ...
I have just changed from BT to EE. Do I still use my Bt email address or do I have to start a new ee email address.
My one week old EE smart hub plus has suddenly stopped transmitting on the 5ghz frequency, I have wifi analyser on my AIO and it shows it is transmitting on 2.4Ghz but not on 5Ghz. I have performed a couple of restarts but it has not helped. Any advi...
Hi I recently started a contract for my wifi router and yesterday I received said router, I plugged it in and the router had a orange flashing light (I am aware that the orange flashing light means connecting to broader band) but I waited an hour but...
Really hoping for some help here, I'll give as much detail so as to try and get a robust answer.I have EE Broadband with a download speed of 70mbps and an upload of 20mbps which is fairly consistent. It's the white smart router.When playing games, mo...
BT updated my contract and sent me a new EE SH20A hub, but even though I could connect all my other WiFi equipment my Canon MG 3600 series printer just won't pair even though it did with my older BT Smart Hub 2
My internet is not working
Ordered full fibre on 26th Oct, which was installed on 15th Nov, not happy with it, so called to cancel, but apparently can’t until 5th of Dec due to an “open order” that I have no idea what it is. The date I’m “allowed to cancel” also conveniently f...
As the title suggests really, I've had no end of issues both wired and wirelessly (Mostly major ping spikes when gaming) for the past year or so as my post history can show, so I'm wondering if I'm able to buy a router and use that instead?At my old ...
