Unbelievable conversation this morning. My contract page clearly states a 9-10 mbps minimum and I measured it today at 7.25 and 8.21 so clearly not at the minimum. I was given a load of old waffle and even asked to send a screenshot of my contract page to prove that. I have 3 months left with Exceptionally Egregious but they still wanted £85 to leave early. One lost customer and reputation, but they dont care. Starlink here I come.
